NMC: Kontrollere at NetWorker Authentication Service kjører
Summary: Godkjenning av NetWorker Management Console (NMC) mislykkes, og rapporterer "Det oppstod en feil under validering av brukerlegitimasjon. Verify NetWorker Authentication Service is Running [Kunne ikke koble til server:9090; Ingen feil]" ...
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Symptoms
Følgende feil vises når du prøver å få tilgang til NetWorker Management Console (NMC):

"An error occurred while validating user credentials. Verify NetWorker Authentication Service is Running [Failed to connect to server:9090; No Error]"
Cause
Når NMC-serverprogramvaren installeres, defineres ett enkelt NetWorker-godkjenningsvertsnavn og serviceport (standard 9090).
Resolution
Forhåndskrav:
Kontroller at NetWorker-godkjenningstjenesten (authc) kjører, at det ikke er noen problemer med portkommunikasjon, og at godkjenningen fungerer:
- Godkjenningstjenesten kjører på NetWorker-serveren:
nsrports -t AUTHC_SERVERNAME -p 9090
Eksempel:
[root@nsr ~]# nsrports -t nsr.amer.lan -p 9090
Forward lookup for nsr.amer.lan
Query time: 0.000 sec
Canonical name (CNAME): nsr.amer.lan
Address (A): 192.168.9.150
Connect to port 9090: Succeeded (0.001 sec)
Reverse lookup for 192.168.9.150
Query time: 0.000 sec
Name: nsr.amer.lan
- Godkjenning på NetWorker-godkjenningsserveren (AUTC) er vellykket:
nsrlogin -u Administrator
Hvis vellykket:
nsrlogout
Eksempel:
[admin@nsr ~]$ nsrlogin -u Administrator
130136:nsrlogin: Please enter password:
Authentication succeeded
[admin@nsr ~]$ nsrlogout
- NetWorker Management Console-serveren (NMC) kan koble til port 9090 på NetWorker-godkjenningsserveren (authc):
Linux:
curl -v NSR_AUTHC:9090
Eksempel:
[root@nsr ~]# curl -v nsr.amer.lan:9090
* Trying 192.168.9.150:9090...
* Connected to nsr.amer.lan (192.168.9.150) port 9090 (#0)
> GET / HTTP/1.1
> Host: nsr.amer.lan:9090
> User-Agent: curl/7.76.1
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 400
< Content-Type: text/plain;charset=UTF-8
< Connection: close
<
Bad Request
This combination of host and port requires TLS.
* Closing connection 0
Windows (PowerShell):
tnc NSR_AUTHCSERVER -port 9090
Eksempel:
PS C:\Users\administrator.AMER> tnc nsr.amer.lan -port 9090 ComputerName : nsr.amer.lan RemoteAddress : 192.168.9.150 RemotePort : 9090 InterfaceAlias : Ethernet0 SourceAddress : 192.168.9.122 TcpTestSucceeded : True
MERK: Hvis alle kontrollene ovenfor lykkes, fortsett med artikkelen. Hvis trinnene ovenfor utgjør et tjeneste- eller kommunikasjonsproblem, må disse løses før du fortsetter.
Fremgangsmåte:
- Åpne en hevet ledetekst på NetWorker Management (NMC)-serveren.
- Stopp NMC-server-gstd-prosessen:
Linux:
systemctl stop gstWindows:
net stop gstd
- Bruk kommandoen gstauthcfg fra ledeteksten for å endre NetWorker Authentication Service-verten som brukes av NMC-serveren.
Linux:
/opt/lgtonmc/bin/gstauthcfg -c -t -h NSR_AUTHCSERVER -p 9090
Eksempel:
[root@nsr ~]# /opt/lgtonmc/bin/gstauthcfg -c -t -h nsr.amer.lan -p 9090 121816:gstauthcfg: Authentication server on nsr.amer.lan is online. 121817:gstauthcfg: Configuration updated successfully.Windows:
"[INSTALL DRIVE]:\Program Files\EMC NetWorker\Management\GST\bin\gstauthcfg.exe" -c -t -h NSR_AUTHCSERVER -p 9090
Eksempel:
C:\Users\administrator.AMER>"C:\Program Files\EMC NetWorker\Management\GST\bin\gstauthcfg.exe" -c -t -h nsr.amer.lan -p 9090 121816:gstauthcfg: Authentication server on nsr.amer.lan is online. 140643:gstauthcfg: Restart NMC server for the changes to take effect. 121817:gstauthcfg: Configuration updated successfully.
- Kontroller at NMC-serverens gstd.conf gjenspeiler riktig authsvc_hostname og authsvc_port:
Linux: /opt/lgtonmc/etc/gstd.conf
Windows: [INSTALLER STASJON]:\Program Files\EMC NetWorker\Management\GST\etc\gstd.conf
Windows: [INSTALLER STASJON]:\Program Files\EMC NetWorker\Management\GST\etc\gstd.conf
- Start EMC gstd-prosessen:
Linux:
systemctl start gst
Windows:
net start gstd
- Når du administrerer flere NetWorker-servere fra én enkelt NMC (NetWorker Management Console), må du opprette klarering og tillatelser mellom NetWorker-serverne og godkjenningsserveren.
nsrauthtrust -H NSR_AUTHCSERVER -P 9090 nsraddadmin -H NSR_AUTHCSERVER -P 9090
Eksempel:
C:\Users\administrator.AMER>nsrauthtrust -H nsr.amer.lan -P 9090 C:\Users\administrator.AMER>nsraddadmin -H nsr.amer.lan -P 9090 134751:nsraddadmin: Added role 'cn=Administrators,cn=Groups,dc=nsr,dc=amer,dc=lan' to the 'Application Administrators' user group. 134751:nsraddadmin: Added role 'cn=Administrators,cn=Groups,dc=nsr,dc=amer,dc=lan' to the 'Security Administrators' user group. 134751:nsraddadmin: Added role 'cn=Users,cn=Groups,dc=nsr,dc=amer,dc=lan' to the 'Users' user group.
Additional Information
Affected Products
NetWorker, NetWorker Management ConsoleArticle Properties
Article Number: 000034546
Article Type: Solution
Last Modified: 14 Mar 2025
Version: 4
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