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Article Number: 000188829

How to Get Support for Dell Command Update

Summary: This article covers how to obtain support for Dell Command | Update.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Instructions

Affected Products:

  • Dell Command | Update

Dell Command | Update is a one-to-one stand-alone utility that enables a simplified process to manage updates for Dell client computers. With Dell Command | Update, devices can stay-up-to-date and secure with the latest drivers, BIOS, firmware, and applications.

Dell Command | Update provides:

  • An easy-to-use UI, which helps to identify, apply, and schedule the required updates for client computers.
  • An easy-to-use CLI, which can be used to automate driver installations and updates.

Self-Help Options

Most technical information can be found by referencing the:

Self-Help Options

Most technical information can be found by referencing the Dell Knowledge Base.

To obtain support:

  1. Go to https://www.dell.com/support/home
  2. To the right of the page, select Contact Support and then click either:
    • Contact Technical Support: If you have a Dell service tag available.
    • Contact Order Support: If you do not have a Dell service tag, and need assistance gaining access to the software.

Click Contact Us
Figure 1: (English Only) Click Contact Us

  1. Click Enter service tag.

Identify your device
Figure 2: (English Only) Identify your device

  1. Type your Service Tag and then click Submit.

Enter your Service Tag and click Submit
Figure 3: (English Only) Enter your Service Tag and click Submit

  1. Confirm your model and Service Tag and click Next.

Confirm your model and service tag
Figure 4: (English Only) Confirm your model and service tag

  1. From the drop-down menu, select Software and 3rd party applications and then click Next.

Select Software and 3rd party applications
Figure 5: (English Only) Select Software and 3rd party applications

  1. Select an available contact option.

Select contact option
Figure 6: (English Only) Select contact option

  1. Type your Order Number and then click Find My Order.

Click Find My Order
Figure 7: (English Only) Click Find My Order

  1. To the right of the page, click Contact Customer Support.

Click Contact Customer Support
Figure 8: (English Only) Click Contact Customer Support

  1. From the drop-down, select Missing Items.

Select Missing Items
Figure 9: (English Only) Select Missing Items

  1. Select an available contact option.

Select contact option
Figure 10: (English Only) Select contact option

Note:
  • Contact options may differ by your region.
  • Reference this article (000188829) when contacting technical support.

Article Properties

Affected Product

Dell Command | Update

Last Published Date

12 Sept 2023

Version

13

Article Type

How To

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