Avamar: sikkerhetskopiering til datadomenet mislykkes med "Calling DDR_WRITE returned result code:(5040)" på grunn av plassmangel i /ddvar

Summary: Når du kjører en sikkerhetskopiering ved hjelp av Data Domain, vises en DDR_WRITE feil.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Når Avamar prøver å skrive sikkerhetskopidata til Data Domain, vises følgende melding i avtar-sikkerhetskopiloggen: 

2018-10-23 15:56:34 avtar Warning <18133>: av calling system(), returns nonzero message:DDRIO_Write::WriteToDDR: ddp_write failed
[17740] [140650922731280] Tue Oct 23 15:56:34 2018
    ddp_write() failed Offset 5619183198148, BytesToWrite 262144, BytesWritten 0 Err: 5040-connection no longer valid
 [17740] [140650874922768] Mon Oct 22 19:08:15 2018
    ddp_stat() failed, Path avamar-1475700979//STAGING/6c22570a0d708beb16ce687238d6b2b904d7451f/BACKUP-751DC7F5BA9D8652C34A2DA2ED0190F9EF6B9B01/temp.1.trace, Err: 5004-nfs lookup failed (nfs: No such file or directory)
 [17740] [140651005507344] Mon Oct 22 19:01:26 2018
    ddp_access() failed, Path avamar-1475700979/STAGING/6c22570a0d708beb16ce687238d6b2b904d7451f/BACKUP-751DC7F5BA9D8652C34A2DA2ED0190F9EF6B9B01, mode 0 Err: 5004-nfs lookup failed (nfs: No such file or directory)
2018-10-23 15:56:34 avtar Warning <18133>: Calling DDR_WRITE returned result code:(5040) calling system(), returns nonzero message:DDRIO_Write::WriteToDDR: ddp_write failed
[17740] [140650922731280] Tue Oct 23 15:56:34 2018
    ddp_write() failed Offset 5619183198148, BytesToWrite 262144, BytesWritten 0 Err: 5040-connection no longer valid
 [17740] [140650922731280] Tue Oct 23 15:56:34 2018

Cause

Støtte for datadomener identifiserte følgende feil på Data Domain:  
EVT-SPACE-00002: Core dump capability is now disabled due to lack of space in /ddvar.
 

Resolution

Kontakt Data Domain-støtte for å be om hjelp.  

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000035403
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.