PowerProtect smtp_send.py erzeugt einen Fehler: 'NoneType'-Objekt hat kein Attribut 'encode'.

Summary: PowerProtect Data Manager wird verwendet, um die Umgebung zu schützen, und "Support > E-Mail-Einrichtung" wird für den Empfang von E-Mail-Benachrichtigungen konfiguriert.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Die Test-E-Mail zur E-Mail-Einrichtung schlägt fehl und weist darauf hin, dass die SMTP-Details (Simple Mail Transfer Protocol) überprüft werden müssen.

Error
104: Sending the test email failed. Socket error : mailserver.mydomain.com
Verify the SMTP details and try again.

PowerProtect Data Manager enthält die /usr/local/brs/bin/smtp_send.py Skript zur Fehlerbehebung bei SMTP-bezogenen Problemen. Das Skript kann nicht ausgeführt werden und erzeugt die folgenden Informationen:

admin@my-ppdm:~> /usr/local/brs/bin/smtp_send.py -HOST mailserver.mydomain.com -FROM test_email_address@dell.com -PORT 25 -ARGS True -S "PowerProtect Data Manager test email" -C plain -R test_email_address@dell.com
Traceback (most recent call last):
  File "/usr/local/brs/bin/smtp_send.py", line 338, in <module>
    main()
  File "/usr/local/brs/bin/smtp_send.py", line 308, in main
    outer.attach(MIMEText(args.body, args.content_type))
  File "/usr/lib64/python3.4/email/mime/text.py", line 33, in {}init{}
    _text.encode('us-ascii')
AttributeError: 'NoneType' object has no attribute 'encode'

Cause

Die Spalte smtp_send.py help zeigt, dass alle Befehle optional sind, die meisten jedoch erforderlich sind:

admin@my-ppdm:~> /usr/local/brs/bin/smtp_send.py -h

usage: smtp_send.py [-h] [-HOST MAILSERVER] [-PORT PORT] [-USER USERNAME]
                    [-PASS PASSWORD] [-FROM MAILFROM] [-ARGS USEARGS]
                    [-R RECIPIENTS [RECIPIENTS ...]] [-S SUBJECT]
                    [-C CONTENT_TYPE]
                    [-T {MAIL_BODY_AS_ARGUMENT,MAIL_BODY_AS_ATTACHMENT,MAIL_BODY_FROM_FILE}]
                    [-p TIMEOUT] [--hide] [-F FILENAME | -B BODY]
optional arguments:
  -h, --help            show this help message and exit
  -HOST MAILSERVER      Mail server
  -PORT PORT            Mail port
  -USER USERNAME        Mail username
  -PASS PASSWORD        Mail password
  -FROM MAILFROM        Mail from
  -ARGS USEARGS         Use args
  -R RECIPIENTS [RECIPIENTS ...]
                        Mail recipients
  -S SUBJECT            Mail subject
  -C CONTENT_TYPE       Content Type
  -T {MAIL_BODY_AS_ARGUMENT,MAIL_BODY_AS_ATTACHMENT,MAIL_BODY_FROM_FILE}
                        Message type
  -p TIMEOUT            Timeout in minutes
  --hide                hide to field from recipients
  -F FILENAME, --Files FILENAME
                        File to be attached
  -B BODY, --Body BODY  Message body

Resolution

Alle Optionen, auf die verwiesen wird, müssen verwendet werden, während die smtp_send.py Skript, anstatt sich auf das "help" Befehlsausgabe. Beispiel für Syntax und Ausgabe:

admin@my-ppdm:~> /usr/local/brs/bin/smtp_send.py -HOST mailserver.mydomain.com -FROM test_email_address@dell.com -PORT 25 -ARGS True -T MAIL_BODY_AS_ARGUMENT -S "PowerProtect Data Manager test email" -B "This is a test email from a PowerProtect Data Manager appliance" -C plain -R test_email_address@dell.com
2023-11-08 18:05:10.150515 INFO : Sending email with subject : PowerProtect Data Manager test email
2023-11-08 18:05:10.866943 INFO : sending mail
2023-11-08 18:05:11.071116 INFO : result: {}
admin@my-ppdm:~>

Additional Information

Erforderliche Argumente: 
  -HOST MAILSERVER      Mail server
  -FROM MAILFROM        Mail from
  -ARGS USEARGS         Use args
  -R RECIPIENTS [RECIPIENTS ...]
                        Mail recipients
  -S SUBJECT            Mail subject
  -C CONTENT_TYPE       Content Type
  -T {MAIL_BODY_AS_ARGUMENT,MAIL_BODY_AS_ATTACHMENT,MAIL_BODY_FROM_FILE}
                        Message type
  -B BODY, --Body BODY  Message body
Optionale Argumente: 
  -h, --help            show this help message and exit
  -PORT PORT            Mail port
  -USER USERNAME        Mail username
  -PASS PASSWORD        Mail password
  -p TIMEOUT            Timeout in minutes
  --hide                hide to field from recipients
  -F FILENAME, --Files FILENAME
                        File to be attached
Article Properties
Article Number: 000219362
Article Type: Solution
Last Modified: 03 Dec 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.