NetWorker: SAP HANA backup fails with SQLSTATE: HY000 error

Summary: NetWorker SAP HANA backups fail with errors.

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Symptoms

Upgraded NMSAP and forgot to copy the hdbbackint from /usr/sbin to /usr/sap/EWD/SYS/global/hdb/opt directory.

Unable to backup SAP HANA database

SAP HANA backup fails with the following error:

  • * 2: General error: Backup error: Backint exited with exit code 2 instead of 0. STDERR: No additional Information was received SQLSTATE: HY000
  • Hdbsql exited with error status 2

Cause

NOTE: For information about how to clear inconsistent NSR Peer Information, refer to the NetWorker: Fixing inconsistent NSR peer information.
To check for invaild NSR Peer Information you can run the following command:
nsradmin -s server_name -p nsrexecd -C "NSR peer information"

The version of hdbbackint binary in /usr/sap/EWD/SYS/global/hdb/opt is different from the one in /usr/sbin.
 

Resolution

Two options:
1. Copy hdbbackint binary from /usr/sbin to /usr/sap/EWD/SYS/global/hdb/opt with correct owner and permissions.

2. Symbolically link hdbbackint to /usr/sbin/hdbbackint
ln -s /usr/sbin/hdbbackint /usr/sap/EWD/SYS/global/hdb/opt/hdbbackint
 

Affected Products

NetWorker, NetWorker Module for SAP

Products

NetWorker Family, NetWorker Module
Article Properties
Article Number: 000071228
Article Type: Solution
Last Modified: 30 Mar 2026
Version:  5
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