Unity: Accessing Unisphere Fails with Forbidden Untrusted Hostname Error due to NAT IP Usage

Summary: Accessing Dell Unity Unisphere with a Network Address Translation (NAT) IP address results in a 'Forbidden Untrusted hostname' error due to unsupported Network Address Translation (NAT) configuration, which is not compatible with single sign-on or local login. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

On Accessing Unisphere, NAT IP was used leading to error:

Forbidden Untrusted hostname

Cause

NAT IP was used instead of local management IP.

Resolution

Single sign-on does not support a NAT configuration. Also, NAT is not supported for local login through Unisphere to the storage system.

See the Dell Unity Family Security Configuration Guide for details.

Affected Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600F, Dell EMC Unity Family
Article Properties
Article Number: 000050531
Article Type: Solution
Last Modified: 22 Oct 2025
Version:  4
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