Monitor Speaker Drops Audio During Zoom Calls
Summary: This article provides information about and issue where the Dell U3224KB monitor drops audio over Zoom.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Affected Products:
- Dell U3224KB Monitor
User may notice that when using the Zoom, the audio may drop during the call.
Cause
Platform Waves APO issue. Not related to the monitor
Resolution
To Resolve:
- Reselect echo canceling speaker in Zoom
- Change audio sampling rate from operating systems sound settings
- Close and relaunch Zoom
Affected Products
Dell U3224KBArticle Properties
Article Number: 000217954
Article Type: Solution
Last Modified: 19 May 2026
Version: 5
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