Avamar：vm 代理註冊停止回應

Avamar Server 升級至 v7.3

Avamar Server 升級至 Avamar v7.3 後，代理伺服器註冊停止運作。嘗試重新註冊時，它會在「聯合國-向 MCS 註冊」時停止回應

從代理端，嘗試執行 initproxyappliance.sh 以將代理註冊至 MCS 時。avagent.log會顯示下列資訊。它進入掛起狀態。

2016/11/02-22:59:23.70883 [avagent]  Debug output redirected
2016-11-02 22:59:23 avagent Info <5008>: Logging to /usr/local/avamarclient/var/avagent.log
2016/11/02-22:59:23.70892 [avagent]  Config: VARDIR=/usr/local/avamarclient/var, HOMEDIR=/root
2016/11/02-22:59:23.70893 [avagent]  Looking for flag file "/usr/local/avamarclient/var/avamar.cmd"
2016/11/02-22:59:23.70895 [avagent]  Looking for flag file "/usr/local/avamarclient/var/avagent.cmd"
2016-11-02 22:59:23 avagent Info <5702>: Command Line: /usr/local/avamarclient/bin/avagent.bin --quiet --init --daemon=false --listenport=28009 --bindir="/usr/local/avamarclient/bin" --vardir="/usr/local/avamarclient/var" --sysdir="/usr/local/avamarclient/etc" --logfile="/usr/local/avamarclient/var/avagent.log" --logtimeformat=default --logtimezone=default --mcsaddr="AvamarHostName" --listenport=28009 --dpndomain="/Avamar_Proxies"
2016-11-02 22:59:23 avagent Info <5703>: Parsed Flags: /usr/local/avamarclient/bin/avagent.bin --quiet --initialize --service=false --acport=28009 --bindir=/usr/local/avamarclient/bin --vardir=/usr/local/avamarclient/var --sysdir=/usr/local/avamarclient/etc --logfile=/usr/local/avamarclient/var/avagent.log --logtimeformat=default --logtimezone=default --mcsaddr=AvamarHostName --acport=xxxx --dpndomain=/Avamar_Proxies
2016-11-02 22:59:23 avagent Info <6601>: Hostnamelist: 127.x.x.x,avamarproxy2.domainname,avamarproxy2,10.xxx.xx.67
2016-11-02 22:59:23 avagent Info <6609>: UN-Registering with the MCS (10.xxx.xx.63)

在 Avamar 伺服器端，MCS 記錄會顯示下列錯誤：

root@avamar1:/usr/local/avamar/var/mc/server_log/#: grep '10.xxx.xx.67' mcserver.log.0

WARNING: Cl->MC 10.xxx.xx.67:47147: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47147 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: thread :pool-7-thread-20 connection to 10.xxx.xx.67:47147 took 24140 mseconds
WARNING: Cl->MC 10.xxx.xx.67:47151: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47151 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: Cl->MC 10.xxx.xx.67:47152: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47152 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: thread :pool-7-thread-9 connection to 10.xxx.xx.67:47152 took 30029 mseconds
WARNING: Cl->MC 10.xxx.xx.67:47153: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47153 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: Cl->MC 10.xxx.xx.67:47155: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47155 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: thread :pool-7-thread-12 connection to 10.xxx.xx.67:47155 took 8766 mseconds

在版本 7.3.0.226 中，預設情況下啟用用戶端-伺服器身份驗證。

以下是此問題的兩個已知原因：

1. 用戶端或 Data Domain 系統上的憑證不正確
2. Data Domain 系統上的時間與 Avamar 伺服器上的時間不同步 （約 >2 分鐘）

請參閱 kb 484773 以取得解決方法 （需要有 Dell 支援帳戶才能檢視本文）