ECS OBS: Помилки обертання ключа SSH і способи їх усунення

Summary: Усунення проблем з операціями ротації ключів SSH

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Під час спроби повернути SSH Keys на ECS та ObjectScale може не виникати помилка в роботі Консолі користувача з такими помилками:

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
================================================================================
List SSH Keys
================================================================================
Status: FAIL
Time Elapsed: 22 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
List SSH Keys Failed. See KB 000227137 for more details.
================================================================================

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
================================================================================
Rotate SSH Keys
20240812 06:56:58.334: Check for new SSH Keys
Secure keys(ED25519) already present, if continued it will be refreshed.
Do you want to continue? [yes/no]: yes
20240812 06:57:42.879: | PASS (44 sec)
================================================================================
Status: FAIL
Time Elapsed: 1 min 10 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
Rotate SSH Keys Failed. See KB 000227137 for more details.
================================================================================

Cause

Проблеми з підключенням SSH до мережі: З'єднання мережі або SSH між вузлами або з віддаленим віртуальним центром обробки даних (VDC) може бути недоступним.

Проблема з ключами SSH: Можливо, існуючі SSH-ключі у VDC були налаштовані неправильно.

Resolution

Порт SSH повинен бути відкритий між VDC у федерації, щоб дозволити обертання ключів.

Зверніться до служби технічної підтримки Dell ECS та ObjectScale із журналами вузла, з якого було запущено консоль, якщо це не вирішить проблему:

/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/

Affected Products

ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption , ObjectScale Appliance Series, ObjectScale Software Series ...
Article Properties
Article Number: 000227137
Article Type: Solution
Last Modified: 23 Jul 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.