PowerFlex-opgradering mislykkedes Kan ikke oprette /opt/platform/platform directory

Summary: Denne artikel beskriver, hvordan du foretager fejlfinding af fejl i PowerFlex-opgradering, fordi mappen /opt/platform/platform ikke blev oprettet på den opgraderende MVM.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Opgraderingen mislykkes, da den ikke kan oprette mappen /opt/platform/platform på den opgraderende MVM og kopiere filen platform.tgz ind i den.

 

TASK [commons/platform : set_fact] *********************************************
^[[1;30mtask path: /app/playbooks/roles/commons/platform/tasks/main.yml:2^[[0m
^[[0;32mok: [avpfcu81001.cmp.cloud.bns] => changed=false ^[[0m
^[[0;32m ansible_facts:^[[0m
^[[0;32m owner: root^[[0m
^[[0;32m platform_bundle: /opt/platform/platform^[[0m
^[[0;32m platform_source: /app/playbooks/files/platform.tgz^[[0m

TASK [commons/platform_bundle/copy : create platform folder] *******************
^[[1;30mtask path: /app/playbooks/roles/commons/platform_bundle/copy/tasks/check_authenticity_ofhash.yml:1^[[0m
^[[0;31mfatal: [avpfcu81001.cmp.cloud.bns]: FAILED! => changed=false ^[[0m
^[[0;31m msg: 'There was an issue creating /opt/platform/platform as requested: [Errno 13] Permission denied: b''/opt/platform/platform'''^[[0m
^[[0;31m path: /opt/platform/platform^[[0m

{"message": "update_registries operation failed", "node_name": "avpfcu81003.cmp.cloud.bns", "node_ip": "10.91.1.144",
"pod_namespace": "powerflex", "pod_ip": "10.41.1.234", "pod_name": "platform-manager-7b59698c-cmmd7", "pod_service_account":
"platform-manager", "container_name": "platform-manager", "component_id": "Platform-manager", "log_type": "audit",
"raised_timestamp": "2025-05-08T20:17:19.000Z", "identity": "platform-manager", "resource_id": "platform-manager",
"resource_type": "audit-events", "resource_name": "platform-manager", "severity": "ERROR", "id": "1c02f32e-7866-4ea9-9083-d40706277ca8"}

Cause

Mappen /opt/platform/platform skal ejes af delladmin, og tilladelserne skal være 755 som følger:

drwxr-xr-x 1 delladmin root 284 Apr 30 13:58 /opt/platform 

Resolution

 For at rette mappeejerskabet på MVM'erne skal du køre følgende kommandoer:

sudo chown delladmin:root /opt/platform

sudo chown -R delladmin:root /opt/platform/*

- Kør opgraderingen igen, den skal kunne oprette mappen /opt/platform/platform. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000323650
Article Type: Solution
Last Modified: 23 May 2025
Version:  1
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