Upgrade PowerFlex se nezdařil Nelze vytvořit adresář /opt/platform/platform

Summary: Tento článek vysvětluje, jak odstranit problémy se selháním upgradu PowerFlex kvůli selhání vytvoření adresáře /opt/platform/platform v upgradovaném MVM.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Upgrade se nezdaří, protože v upgradovaném MVM nelze vytvořit adresář /opt/platform/platform a zkopírovat do něj soubor platform.tgz.

 

TASK [commons/platform : set_fact] *********************************************
^[[1;30mtask path: /app/playbooks/roles/commons/platform/tasks/main.yml:2^[[0m
^[[0;32mok: [avpfcu81001.cmp.cloud.bns] => changed=false ^[[0m
^[[0;32m ansible_facts:^[[0m
^[[0;32m owner: root^[[0m
^[[0;32m platform_bundle: /opt/platform/platform^[[0m
^[[0;32m platform_source: /app/playbooks/files/platform.tgz^[[0m

TASK [commons/platform_bundle/copy : create platform folder] *******************
^[[1;30mtask path: /app/playbooks/roles/commons/platform_bundle/copy/tasks/check_authenticity_ofhash.yml:1^[[0m
^[[0;31mfatal: [avpfcu81001.cmp.cloud.bns]: FAILED! => changed=false ^[[0m
^[[0;31m msg: 'There was an issue creating /opt/platform/platform as requested: [Errno 13] Permission denied: b''/opt/platform/platform'''^[[0m
^[[0;31m path: /opt/platform/platform^[[0m

{"message": "update_registries operation failed", "node_name": "avpfcu81003.cmp.cloud.bns", "node_ip": "10.91.1.144",
"pod_namespace": "powerflex", "pod_ip": "10.41.1.234", "pod_name": "platform-manager-7b59698c-cmmd7", "pod_service_account":
"platform-manager", "container_name": "platform-manager", "component_id": "Platform-manager", "log_type": "audit",
"raised_timestamp": "2025-05-08T20:17:19.000Z", "identity": "platform-manager", "resource_id": "platform-manager",
"resource_type": "audit-events", "resource_name": "platform-manager", "severity": "ERROR", "id": "1c02f32e-7866-4ea9-9083-d40706277ca8"}

Cause

Adresář /opt/platform/platform by měl vlastnit delladmin a oprávnění by měla být 755 následujícím způsobem:

drwxr-xr-x 1 delladmin root 284 Apr 30 13:58 /opt/platform

Resolution

 Pokud chcete opravit vlastnictví adresáře v MVM, spusťte následující příkazy:

sudo chown delladmin:root /opt/platform

sudo chown -R delladmin:root /opt/platform/*

- Znovu spusťte upgrade, měl by být schopný vytvořit adresář /opt/platform/platform. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000323650
Article Type: Solution
Last Modified: 23 May 2025
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.