PowerFlex-päivitys epäonnistui /opt/platform/platform-hakemiston luominen ei onnistu

Summary: Tässä artikkelissa kerrotaan, miten voit tehdä vianmäärityksen PowerFlex-päivityksen epäonnistumiselle, joka johtuu siitä, että /opt/platform/platform-hakemistoa ei luoda MVM-päivityksessä. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Päivitys epäonnistuu, koska se ei voi luoda /opt/platform/platform-hakemistoa MVM-päivitykseen ja kopioida platform.tgz-tiedostoa siihen.

 

TASK [commons/platform : set_fact] *********************************************
^[[1;30mtask path: /app/playbooks/roles/commons/platform/tasks/main.yml:2^[[0m
^[[0;32mok: [avpfcu81001.cmp.cloud.bns] => changed=false ^[[0m
^[[0;32m ansible_facts:^[[0m
^[[0;32m owner: root^[[0m
^[[0;32m platform_bundle: /opt/platform/platform^[[0m
^[[0;32m platform_source: /app/playbooks/files/platform.tgz^[[0m

TASK [commons/platform_bundle/copy : create platform folder] *******************
^[[1;30mtask path: /app/playbooks/roles/commons/platform_bundle/copy/tasks/check_authenticity_ofhash.yml:1^[[0m
^[[0;31mfatal: [avpfcu81001.cmp.cloud.bns]: FAILED! => changed=false ^[[0m
^[[0;31m msg: 'There was an issue creating /opt/platform/platform as requested: [Errno 13] Permission denied: b''/opt/platform/platform'''^[[0m
^[[0;31m path: /opt/platform/platform^[[0m

{"message": "update_registries operation failed", "node_name": "avpfcu81003.cmp.cloud.bns", "node_ip": "10.91.1.144",
"pod_namespace": "powerflex", "pod_ip": "10.41.1.234", "pod_name": "platform-manager-7b59698c-cmmd7", "pod_service_account":
"platform-manager", "container_name": "platform-manager", "component_id": "Platform-manager", "log_type": "audit",
"raised_timestamp": "2025-05-08T20:17:19.000Z", "identity": "platform-manager", "resource_id": "platform-manager",
"resource_type": "audit-events", "resource_name": "platform-manager", "severity": "ERROR", "id": "1c02f32e-7866-4ea9-9083-d40706277ca8"}

Cause

/opt/platform/platform-hakemiston tulee olla delladminin omistuksessa, ja käyttöoikeuksien tulee olla 755 seuraavasti:

drwxr-xr-x 1 delladmin root 284 Apr 30 13:58 /opt/platform 

Resolution

 Voit korjata hakemiston omistajuuden MVM-koneissa suorittamalla seuraavat komennot:

sudo chown delladmin:root /opt/platform

sudo chown -R delladmin:root /opt/platform/*

- Suorita päivitys uudelleen, sen pitäisi pystyä luomaan /opt/platform/platform-hakemisto. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000323650
Article Type: Solution
Last Modified: 23 May 2025
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.