DDBoost, NFS, VTL protocols are disabled - not able to re-enable.

Summary: Permissions Issue: rpcbind: warning: cannot open /etc/hosts.allow: Permission denied rpcbind: warning: cannot open /etc/hosts.deny: Permission denied ddr_stated: Availability stats: RPC to retrieve capacity failed rpcbind: connect from 127.0.0.1 to getport/addr(537329792): request from unauthorized host ...

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Symptoms



DDBoost, NFS and VTL protocols are disabled

The filesystem is enabled and running but these protocols cannot be enabled.

# fi st
The filesystem is enabled and running.
# ddboost status
**** ERROR getting DD Boost status: **** The filesystem is not responding..
# vtl status
VTL admin_state: failed, process_state: stopped, licensed
# nfs status
**** The filesystem is not responding.


RPCBIND is spamming messages.engineering

messages.engineering
====================
Feb 28 10:19:09 DataDomain01 rpcbind: warning: cannot open /etc/hosts.deny: Permission denied
Feb 28 10:19:09 DataDomain01 ddr_stated: Availability stats: RPC to retrieve capacity failed
Feb 28 10:19:09 DataDomain01 rpcbind: connect from 127.0.0.1 to getport/addr(537329792): request from unauthorized host
Feb 28 10:19:09 DataDomain01 rpcbind: warning: cannot open /etc/hosts.allow: Permission denied
Feb 28 10:19:09 DataDomain01 rpcbind: warning: cannot open /etc/hosts.deny: Permission denied
Feb 28 10:19:09 DataDomain01 rpcbind: connect from 127.0.0.1 to getport/addr(537220022): request from unauthorized host
Feb 28 10:19:09 DataDomain01 rpcbind: warning: cannot open /etc/hosts.allow: Permission denied
Feb 28 10:19:09 DataDomain01 rpcbind: warning: cannot open /etc/hosts.deny: Permission denied
Feb 28 10:19:10 DataDomain01 rpcbind: connect from 127.0.0.1 to getport/addr(537220021): request from unauthorized host
Feb 28 10:19:10 DataDomain01 rpcbind: warning: cannot open /etc/hosts.allow: Permission denied
Feb 28 10:19:10 DataDomain01 rpcbind: warning: cannot open /etc/hosts.deny: Permission denied
Feb 28 10:19:10 DataDomain01 rpcbind: connect from 127.0.0.1 to getport/addr(537220022): request from unauthorized host

 

Filesystem panics posted

messages.engineering
====================
Feb 28 08:26:24 DataDomain01 dd_vtl[28703]: ERROR: MSG-INTRNL-00001: PANIC: ddr/vtl/vtc/vtc_connections.c: vtc_create_or_recover_connections: 534: No connections via VDDCL could be created
Feb 28 08:26:35 DataDomain01 dd_vtl[28933]: ERROR: MSG-INTRNL-00001: PANIC: ddr/vtl/vtc/vtc_connections.c: vtc_create_or_recover_connections: 534: No connections via VDDCL could be created
Feb 28 08:26:50 DataDomain01 dd_vtl[29241]: ERROR: MSG-INTRNL-00001: PANIC: ddr/vtl/vtc/vtc_connections.c: vtc_create_or_recover_connections: 534: No connections via VDDCL could be created

Cause

Permissions on the /etc directory were changed from 755 to 666... causing the DDBoost, NFS and VTL protocols to become disabled.

Resolution

Please raise a case with Data Domain Technical Support.

Affected Products

Data Domain

Products

Data Domain, Data Domain Boost, Data Domain Boost – File System, Data Domain Virtual Tape Library
Article Properties
Article Number: 000053743
Article Type: Solution
Last Modified: 11 Oct 2024
Version:  3
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