SourceOne Email Management: SourceOne Database Upgrade fails when using a non standard SQL Server port

Summary: SourceOne Database Upgrade fails when using a non standard SQL Server port

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



During the upgrade of any SourceOne database, when specifying a non-standard SQL port using a comma (,) in the command window, the command window will immediately close:

kA23a000000GDTaCAO_3_0



Cause

Command batches use any combination of space, comma, semicolon, tab, and equal to delimit parameters.

Resolution

To resolve the issue, use double quotes around the SQLServer,PortNumber. 

For example:

"SQLServerName,12345"

kA23a000000GDTaCAO_2_0

Affected Products

SourceOne Email Management

Products

SourceOne, SourceOne Discovery Manager, SourceOne Email Management
Article Properties
Article Number: 000055978
Article Type: Solution
Last Modified: 17 Apr 2026
Version:  6
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