NetWorker: java.io.IOException: Ugyldigt keystore-format

Summary: Kan ikke vise eller ændre NetWorker AUTHC- eller NetWorker Web User Interface-nøglelagerfiler (NWUI) ved hjælp af java keytool.

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Symptoms

NetWorker Authentication (AUTHC)-serveren eller NetWorker Web User Interface-serveren (NWUI) omfatter Java Runtime Environment (JRE). Dette løses typisk ved hjælp af NetWorker Runtime Environment (NRE).

Linux: /opt/nre/java/latest
Windows: C:\Program Files\NRE\java\jre#.#.#_###

BEMÆRK: Der er ikke noget "nyeste" symbolsk link på Windows-værter. Afhængigt af hvilken NRE-version der er installeret, inkluderer JRE-stien JRE-versionen, der følger med NRE-versionen.

Når du bruger keytool kommando til at gennemse NetWorker authc/NWUI keystore-filer, vises en java-fejl:

[root@nsr bin]# keytool -list -keystore /nsr/authc/conf/authc.keystore
 Enter keystore password:
 keytool error: java.io.IOException: Invalid keystore format

Denne fejl vises, selv når du kører keytool kommando direkte fra NRE java bin-biblioteket.

NetWorker Server Keystore-filer:

Linux: 
    • /nsr/authc/conf/authc.keystore
    • /nsr/authc/conf/authc.truststore
    • /opt/nsr/authc-server/conf/authc.truststore
    • /opt/nre/java/latest/lib/security/cacerts
Windows:
    • C:\Program Files\EMC NetWorker\nsr\authc-server\conf\authc.truststore
    • C:\Program Files\EMC NetWorker\nsr\authc-server\tomcat\conf\authc.keystore
    • C:\Program Files\NRE\java\jre##.#_###\lib\security\cacerts
NetWorker Web User Interface-filer (NWUI):
Linux:
    • /nsr/nwui/monitoring/app/conf/nwui.keystore
    • /opt/nre/java/latest/cacerts
Windows:
    • C:\Program Files\EMC NetWorker\nwui\monitoring\app\conf\nwui.keystore
    • C:\Program Files\NRE\java\jre#.#.#_###\lib\security\cacerts

Cause

Der er en anden version af Oracle Java Runtime Environment (JRE) installeret på værten. Oracle JRE-installationen forstyrrer NRE.

Resolution

Det anbefales at bruge NetWorker Runtime Environment (NRE) sammen med NetWorker-programmer. NetWorker-serverens AUTHC-installationslog identificerer, hvilken "Java-sti" der blev brugt:

Linux: /opt/nsr/authc-server/logs/install.log 
[root@nsr ~]# cat /opt/nsr/authc-server/logs/install.log | grep "Java Path"
Java Path            Yes        /opt/nre/java/latest
Java Path            Yes        /opt/nre/java/latest
Java Path            Yes        /opt/nre/java/latest
Windows: %LOCALAPPDATA%\Temp\NetWorker_YYYYMMDDHHmmSS_#_AuthC.log 
JAVAHOME = C:\Program Files\NRE\java\jre1.8.0_471
Alternativt kan du fra en administrativ kommandoprompt køre: 
echo %NSR_JAVA_HOME%
Eller administrativ PowerShell-prompt: 
$env:NSR_JAVA_HOME
Eksempel: 
C:\Users\Administrator.NETWORKER>echo %NSR_JAVA_HOME%
C:\Program Files\NRE\java\jre1.8.0_471

PS C:\Users\Administrator.NETWORKER> $env:NSR_JAVA_HOME
C:\Program Files\NRE\java\jre1.8.0_471


Brug en kommandolinjevariabel til at gennemtvinge keytool brug fra NRE:

BEMÆRK: Disse variabler gælder kun for den aktuelle shell eller prompt. Når sessionen er lukket, ryddes de.

Linux:

keytool=/opt/nre/java/latest/bin/keytool

Eksempel:

[root@nsr ~]# keytool=/opt/nre/java/latest/bin/keytool

Kør alle keytool-kommandoer ved hjælp af variablen:

[root@nsr ~]# $keytool
Key and Certificate Management Tool

Commands:

 -certreq            Generates a certificate request
 -changealias        Changes an entry's alias
 -delete             Deletes an entry
 -exportcert         Exports certificate
 -genkeypair         Generates a key pair
 -genseckey          Generates a secret key
 -gencert            Generates certificate from a certificate request
 -importcert         Imports a certificate or a certificate chain
 -importpass         Imports a password
 -importkeystore     Imports one or all entries from another keystore
 -keypasswd          Changes the key password of an entry
 -list               Lists entries in a keystore
 -printcert          Prints the content of a certificate
 -printcertreq       Prints the content of a certificate request
 -printcrl           Prints the content of a CRL file
 -storepasswd        Changes the store password of a keystore

Use "keytool -command_name -help" for usage of command_name

Windows:

Brug NSR_JAVA_HOME for at køre kommandoer fra NRE bin Register.

Eksempel på kommandoprompt:

"%NSR_JAVA_HOME%\bin\keytool.exe" OPTIONS

PowerShell-eksempel:

& "$env:NSR_JAVA_HOME\bin\keytool.exe" OPTIONS
Eksempler: 
C:\Users\Administrator.NETWORKER>"%NSR_JAVA_HOME%\bin\keytool.exe"
Key and Certificate Management Tool

Commands:

 -certreq            Generates a certificate request
 -changealias        Changes an entry's alias
 -delete             Deletes an entry
 -exportcert         Exports certificate
 -genkeypair         Generates a key pair
 -genseckey          Generates a secret key
 -gencert            Generates certificate from a certificate request
 -importcert         Imports a certificate or a certificate chain
 -importpass         Imports a password
 -importkeystore     Imports one or all entries from another keystore
 -keypasswd          Changes the key password of an entry
 -list               Lists entries in a keystore
 -printcert          Prints the content of a certificate
 -printcertreq       Prints the content of a certificate request
 -printcrl           Prints the content of a CRL file
 -storepasswd        Changes the store password of a keystore

Use "keytool -command_name -help" for usage of command_name
.............................................................................................................................................................................
PS C:\Users\Administrator.NETWORKER> & "$env:NSR_JAVA_HOME\bin\keytool.exe"
Key and Certificate Management Tool

Commands:

 -certreq            Generates a certificate request
 -changealias        Changes an entry's alias
 -delete             Deletes an entry
 -exportcert         Exports certificate
 -genkeypair         Generates a key pair
 -genseckey          Generates a secret key
 -gencert            Generates certificate from a certificate request
 -importcert         Imports a certificate or a certificate chain
 -importpass         Imports a password
 -importkeystore     Imports one or all entries from another keystore
 -keypasswd          Changes the key password of an entry
 -list               Lists entries in a keystore
 -printcert          Prints the content of a certificate
 -printcertreq       Prints the content of a certificate request
 -printcrl           Prints the content of a CRL file
 -storepasswd        Changes the store password of a keystore

Use "keytool -command_name -help" for usage of command_name

 

Hvis NetWorker bruger NetWorker Runtime Environment (NRE), og der er installeret et andet Oracle Java Runtime Environment (JRE), skal du fjerne Oracle JRE-pakken.

Linux:

ADVARSEL: Hvis serveren er en NetWorker Virtual Edition (NVE), skal du ikke fjerne Oracle JRE-pakken.
  1. Se efter en anden JRE-installation, følgende kommandoer kan bruges; Kontakt dog din Linux-systemadministrator:
rpm -qa --last | grep jre
find / -name java -type f
/opt/nre/java/jreX er NetWorker-runtime-miljøet. Andre pakker kan dog forekomme: 
/etc/alternatives
/usr/bin/java
/usr/lib/jreX
  1. Hvis en anden JRE-pakke er installeret, skal du kontakte Linux-systemadministratoren, hvis den kan fjernes.
rpm -e package_name

Windows: 

  1. Åbn Windows Kontrolpanel -> Programmer og funktioner.
  2. Gennemse listen for en Oracle Java Runtime Environment-pakke (undtagen NetWorker Runtime Environment).
  3. Hvis Oracle Java Runtime Environment er installeret, skal du kontakte Windows Systemadministrator, hvis det kan fjernes.
  4. Afinstaller Oracle Java Runtime Environment fra systemet.
  5. Åbn en ny kommandopromptsession for at køre keytool-kommandoer, når Oracle JRE er blevet fjernet.

Additional Information

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000297934
Article Type: Solution
Last Modified: 05 Mar 2026
Version:  4
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