Dell Unity: Connect Home: File system X is offline - Error Code 14:600f4.
Summary: The Unity array dials home with error code 14:600f4 - File system X is offline (Critical Error)
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
The Unity array dials home with error code 14:600f4 - File system X is offline (Critical Error)
A File System can be offline for different reasons. The dial home SR provides the details about what resource might be unavailable, but logs or array access will be required for a full view of the array status.
Symptom codes:
Severity:
Description:
A File System can be offline for different reasons. The dial home SR provides the details about what resource might be unavailable, but logs or array access will be required for a full view of the array status.
Symptom codes:
14:600f4
neo14:600f4
neo14:600f4
Severity:
Critical
Description:
File system X is offline
Additional Information
The user should upload logs from the Unity system to the SR as soon as possible in order to avoid delays in the troubleshooting and recovery process.
Dell EMC Unity: How to gather Service Data from a Dell EMC Unity array (User Correctable)
Affected Products
Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity FamilyProducts
Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity XT 480, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash
, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition
...
Article Properties
Article Number: 000022482
Article Type: How To
Last Modified: 16 Sept 2025
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.