RecoverPoint for Virtual Machines : Échec de l’installation à 53 %

Summary: RecoverPoint for Virtual Machines : Échec de l’installation à 53 % : création d’un référentiel virtuel

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Émettre:
L’erreur dans le ClusterLogic.log RPA est
causée par :

java.lang.RuntimeException: Operation failed. Failed to create JAM profile.
 



Sur l’hôte ESXi /var/run/log/iofiltervpd.log

2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPXMLExtensions_GetXMLDataFile:126:xmlDataFile queried: /usr/lib/vmware/iofilter/server/vasaServiceSoap12Binding.registerVASACertificate.res.xml
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPXMLExtensions_GetXml:161:Processed XML file successfully.
2018-09-19T20:06:20Z iofiltervpd[194709]: registerVASACertificate:290:registerVASACertificate() successful
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPSSL_VerifySSLCertificate:145:Client certificate can't be verified

ProgramData/VMware/vCenterServer/logs/vmware-sps/wrapper.log
INFO | jvm 1 | 2018/09/19 15:06:22 | ... 22 more
INFO | jvm 1 | 2018/09/19 15:06:22 | 2018-09-19T15:06:22.194-05:00 ERROR opId=HB-host-186628@11067-167812b5-SWI-61cbfef2 - [init] Failed to connect to the provider!
INFO | jvm 1 | 2018/09/19 15:06:22 | com.vmware.vim.sms.fault.VasaServiceException: org.apache.axis2.AxisFault: certificate has expired
 

Cause

Cause première :
il existe un certificat non valide, identifié par le support VMware, sur le vCenter Server.

Resolution

Résolution :
contactez le support VMware pour résoudre le problème de certificat, puis relancez l’installation. 


 

Article Properties
Article Number: 000160739
Article Type: Solution
Last Modified: 16 Jun 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.