RecoverPoint for Virtual Machines: A instalação falha em 53%
Summary: RecoverPoint for Virtual Machines: Falha na instalação em 53% — criação de repositório virtual
Symptoms
Questão:
O erro no ClusterLogic.log do RPA é
causado por:
java.lang.RuntimeException: Operation failed. Failed to create JAM profile.
No host do ESXi /var/run/log/iofiltervpd.log
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPXMLExtensions_GetXMLDataFile:126:xmlDataFile queried: /usr/lib/vmware/iofilter/server/vasaServiceSoap12Binding.registerVASACertificate.res.xml
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPXMLExtensions_GetXml:161:Processed XML file successfully.
2018-09-19T20:06:20Z iofiltervpd[194709]: registerVASACertificate:290:registerVASACertificate() successful
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPSSL_VerifySSLCertificate:145:Client certificate can't be verified
ProgramData/VMware/vCenterServer/logs/vmware-sps/wrapper.log
INFO | jvm 1 | 2018/09/19 15:06:22 | ... 22 more
INFO | jvm 1 | 2018/09/19 15:06:22 | 2018-09-19T15:06:22.194-05:00 ERROR opId=HB-host-186628@11067-167812b5-SWI-61cbfef2 - [init] Failed to connect to the provider!
INFO | jvm 1 | 2018/09/19 15:06:22 | com.vmware.vim.sms.fault.VasaServiceException: org.apache.axis2.AxisFault: certificate has expired
Cause
Causa principal:
há um certificado inválido, identificado pelo suporte da VMware, no vCenter Server.
Resolution
Resolução:
é necessário acionar o suporte da VMware para resolver o problema do certificado e, em seguida, repetir a instalação.