RecoverPoint for Virtual Machines：安装到53%时失败

Summary: RecoverPoint for Virtual Machines：安装失败，执行到 53% — 创建虚拟存储库

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

问题：
RPA ClusterLogic.log中的错误是由
以下原因引起的：

java.lang.RuntimeException: Operation failed. Failed to create JAM profile.
 



在 ESXi 主机上 /var/run/log/iofiltervpd.log

2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPXMLExtensions_GetXMLDataFile:126:xmlDataFile queried: /usr/lib/vmware/iofilter/server/vasaServiceSoap12Binding.registerVASACertificate.res.xml
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPXMLExtensions_GetXml:161:Processed XML file successfully.
2018-09-19T20:06:20Z iofiltervpd[194709]: registerVASACertificate:290:registerVASACertificate() successful
2018-09-19T20:06:20Z iofiltervpd[194709]: IOFVPSSL_VerifySSLCertificate:145:Client certificate can't be verified

ProgramData/VMware/vCenterServer/logs/vmware-sps/wrapper.log
INFO | jvm 1 | 2018/09/19 15:06:22 | ... 22 more
INFO | jvm 1 | 2018/09/19 15:06:22 | 2018-09-19T15:06:22.194-05:00 ERROR opId=HB-host-186628@11067-167812b5-SWI-61cbfef2 - [init] Failed to connect to the provider!
INFO | jvm 1 | 2018/09/19 15:06:22 | com.vmware.vim.sms.fault.VasaServiceException: org.apache.axis2.AxisFault: certificate has expired
 

Cause

根本原因：
vCenter Server 上存在由 VMware 支持人员标识的无效证书。

Resolution

解决方案：
必须联系 VMware 支持以解决证书问题，然后重试安装。 


 

Article Properties
Article Number: 000160739
Article Type: Solution
Last Modified: 16 Jun 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.