Dell Data Guardian Mobile Device System Requirements
Summary: Learn about the system requirements that must be met when installing Dell Data Guardian Mobile Device software.
Instructions
- As of December 2019, Dell Data Guardian has reached End of Support. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support and End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
This article covers software, hardware, and network level requirements for proper configuration of Dell Data Guardian Mobile Device.
Affected Products:
- Dell Data Guardian Mobile Device
Affected Versions:
- v1.0 and Later
Affected Operating Systems:
- iOS
- Android
Server Infrastructure
Dell Data Guardian requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.6 or later for policies and key management.
Further requirements are required based on the operating system platform. Click iOS or Android for more information about specific requirements.
iOS
Click the appropriate product version for more information.
Operating Systems:
- iOS 12.0.0 to 12.3.0
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
Microsoft Office:
- Microsoft Office 2019
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 12.0.0 to 12.2.0
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
Microsoft Office:
- Microsoft Office 2019
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 12.0.0 to 12.1.4
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
Microsoft Office:
- Microsoft Office 2019
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 12.0.0 to 12.1.4
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
Microsoft Office:
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 12.0.0 to 12.1.4
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
Microsoft Office:
- Microsoft Office 2016
- Microsoft Office 2013 SP1
- Microsoft Office 2010 SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 12.0.0 to 12.0.1
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 11.0.0 to 11.4.1
- iOS 10.0.0 to 10.3.3
- iOS 9.1 to 9.3.5
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 11.0.0 to 11.2.6
- iOS 10.0.0 to 10.3.3
- iOS 9.1 to 9.3.5
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 11.0.0 to 11.0.3
- iOS 10.0.0 to 10.3.3
- iOS 9.1 to 9.3.5
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- iOS 10.0.0 to 10.3.3
- iOS 9.1 to 9.3.5
- iOS 8.0 to 8.4.1
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Android
Click the appropriate product version for more information.
Operating Systems:
- 9.0 Pie
- 8.0 to 8.1 Oreo
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
Microsoft Office:
- Microsoft Office 2019
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 9.0 Pie
- 8.0 to 8.1 Oreo
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
Microsoft Office:
- Microsoft Office 2019
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 9.0 Pie
- 8.0 to 8.1 Oreo
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
Microsoft Office:
- Microsoft Office 2019
- Microsoft Office 2016
- Microsoft Office 2013 SP1
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 9.0 Pie
- 8.0 to 8.1 Oreo
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
- 4.4 to 4.4.4 KitKat
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 8.0 to 8.1 Oreo
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
- 4.4 to 4.4.4 KitKat
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 8.0 Oreo
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
- 4.4 to 4.4.4 KitKat
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 7.0 to 7.1.2 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
- 4.4 to 4.4.4 KitKat
Microsoft Office:
- Microsoft Office 2013
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
Operating Systems:
- 7.0 Nougat
- 6.0 to 6.0.1 Marshmallow
- 5.0 to 5.1.1 Lollipop
- 4.4 to 4.4.4 KitKat
Microsoft Office:
- Microsoft Office 2013 SP1
- Microsoft Office 2010 SP1 or SP2
Cloud Sync Clients
- Dropbox
- Box1
- Google Drive2
- OneDrive
- OneDrive for Business
- Unified OneDrive
1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.