PowerStore: Remote Syslog Server stops receiving messages from the PowerStore
Summary: A previously working remote logging configuration stops working, messages are not received by the Remote Syslog Server.
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Symptoms
Test messages sent from PowerStore Manager to the Remote Syslog Servers are successful, however the system does not automatically send messages.
Cause
The rsyslog service on the PowerStore can run into an issue that causes it to stop sending queries to check for new audit events and as a result no messages are sent out.
Resolution
This issue is resolved in PowerStoreOS 4.x.
For a workaround contact Dell Technical Support or your Authorized Service Representative, and quote this knowledge base article ID.
Affected Products
PowerStore, PowerStore 1000T, PowerStore 1200T, PowerStore 3000T, PowerStore 3200Q, PowerStore 3200T, PowerStore 5000T, PowerStore 500T, PowerStore 5200T, PowerStore 7000T, PowerStore 9000T, PowerStore 9200TArticle Properties
Article Number: 000289883
Article Type: Solution
Last Modified: 28 Feb 2025
Version: 1
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