Isilon：在重新映像时出现“找不到磁盘提供程序”错误

Summary: 当重新映像程序找不到引导提供程序时，可能会发生“找不到磁盘提供程序”错误。

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Symptoms

在重新映像过程中显示错误消息“Cannot find disk provider”（找不到磁盘提供程序）。

Cannot find disk provider
Traceback (most recent call last):
  File "/root/bin/flashdisk_reimage.py", line 2375, in 
    sys.exit(main(getargs()))
  File "/root/bin/flashdisk_reimage.py", line 2251, in main
    setup_psi(args)
  File "/root/bin/flashdisk_reimage.py", line 1703, in setup_psi
    setup_psi_backup_device(args)
  File "/root/bin/flashdisk_reimage.py", line 1763, in setup_psi_backup_device
    psi_backup_device.providers.init_short()
  File "/root/bin/flashdisk_reimage.py", line 1213, in init_short
    bootdisk.init_providers(wipe=False)
  File "/b/mnt/obj/b/mnt/src/amd64.amd64/isilon/lib/python/stage-3.8/usr/local/lib/python3.8/site-packages/isi/sys/bootdisk.py", line 729, in init_providers
  File "/b/mnt/obj/b/mnt/src/amd64.amd64/isilon/lib/python/stage-3.8/usr/local/lib/python3.8/site-packages/isi/sys/bootdisk.py", line 730, in 
IndexError: list index out of range

确认问题的命令是： isi_bootstrap_devices -b，这将生成以下输出：

isi-bsd# /usr/bin/isi_hwtools/isi_bootstrap_devices -b
name:
isi-bsd#

Cause

导致此问题的原因是节点的 A 底座的最高插槽编号中缺少磁盘。

Resolution

要解决该问题，请按照下列步骤作：

  • 将驱动器放入节点 A 底座的最高插槽编号中。如果驱动器因故障而被卸下，请更换出现故障的驱动器，然后再继续。
  • 如果您的驱动器位于最高 A 插槽编号中，请将该驱动器与底座中的另一个驱动器交换。重新拔插底座后，再次尝试重新映像过程。

 

注意： 如果您不确定或担心是否进行这些更改，请联系戴尔支持或浏览他们的网站以获得进一步的帮助。
提醒：请小心安装硬件，以免造成任何损坏。

Affected Products

Isilon Gen6, PowerScale A310, PowerScale A3100, PowerScale H710, PowerScale H7100
Article Properties
Article Number: 000359362
Article Type: Solution
Last Modified: 17 Oct 2025
Version:  1
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