Secure Connect Gateway and SupportAssist Enterprise: Apache Log4J Vulnerability False Positives (CVE-2021-45105 and CVE-2021-44832)

Summary: This article provides a list of security vulnerabilities that cannot be exploited on Dell EMC Secure Connect Gateway and SupportAssist Enterprise, but which may be identified by security scanners. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Security Article Type

Security KB

CVE Identifier

CVE-2021-45105, CVE-2021-44832

Issue Summary

See the 'Recommendation' section below for details on the CVEs.

Recommendations

The vulnerabilities listed in the table below are in order by the date on which Secure Connect Gateway (SCG) Application Edition version 5.0.6, Secure Connect Gateway (SCG) Virtual Edition version 5.0.7, and SupportAssist Enterprise (SAE) version 2.0.80 were found not vulnerable by Dell Engineering. 
 
Third-party Component CVE ID Summary of Vulnerability Reason why Product is not Vulnerable Date Determined False Positive
Apache Log4J CVE-2021-45105 Apache Log4j2 versions 2.0-alpha1 through 2.16.0 (excluding 2.12.3 and 2.3.1) did not protect from uncontrolled recursion from self-referential lookups. This allows an attacker with control over Thread Context Map data to cause a denial of service when a crafted string is interpreted. This issue was fixed in Log4j 2.17.0, 2.12.3, and 2.3.1. This vulnerability happens whenever a customized pattern layouts is used similar to the below:
<PatternLayout pattern="%d{HH:mm:ss.SSS} [%t] %-5level %logger{36} - %msg%n ${${::-${::-$${::-j}}}}"/>  
<PatternLayout pattern=ā€%d %p %c{1.} [%t] $${ctx:loginId} %m%nā€/>
SCG does not use customized pattern layouts with thread context variables as part of the layout. Also, no user input goes into thread context variables.
As lookups are disabled in 2.16.0, the vulnerability is not applicable even if the thread context variables are passed as part of the message.
OS attack which is identified in Log4j 2.16.0, does not have an impact on SCG.
1/17/2022
Apache Log4J CVE-2021-44832 Apache Log4j2 versions 2.0-beta7 through 2.17.0 (excluding security fix releases 2.3.2 and 2.12.4) are vulnerable to a remote code execution (RCE) attack when a configuration uses a JDBC Appender with a JNDI LDAP data source URI when an attacker has control of the target LDAP server. This issue is fixed by limiting JNDI data source names to the java protocol in Log4j2 versions 2.17.1, 2.12.4, and 2.3.2. In SCG and SAE, we do not use JDBCAppender. SCG uses only FileAppender to log in to the filesystem. The vulnerability is not applicable for SCG and SAE.
 
1/17/2022

Affected Products

Secure Connect Gateway, Secure Connect Gateway, Secure Connect Gateway - Application Edition, Secure Connect Gateway - Virtual Edition

Products

SupportAssist Enterprise, SupportAssist for Home PCs, Product Security Information, SupportAssist for Business PCs
Article Properties
Article Number: 000195331
Article Type: Security KB
Last Modified: 19 Sept 2025
Version:  2
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