VxRail：如何在加密 vSAN 时收集 ESXi 日志。
Summary: 启用 vSAN 加密时，VxRail 无法收集 ESXi 日志包。
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Instructions
如果在 VSAN 上启用了加密或启用了主机加密模式，则 VxRail Manager 无法收集 ESXi 日志包。此问题并不会影响系统的正常工作。
建议使用 vCenter UI 收集 ESXi 日志包。
使用 VMware 文章作为参考：使用 vSphere Client 收集 ESXi 主机和 vCenter Server 的诊断信息
Additional Information
hostd.log：
2022-08-10T21:42:59.689Z warning hostd[3921544] [Originator@6876 sub=HostSvc.DiagnosticManager opID=9a4c981-c6-c339 user=vpxuser:VSPHERE.LOCAL\vxrmgmt] 2022-08-10 21:42:59,655 WARNING main.py:583 Command cannot succeed because this host is in crypto safe mode and the vm-support incident key is missing.
--> To collect useful coredumps, perform these tasks:
--> 1. Generate a vm-support incident key by running:
--> crypto-util keys vm-support --password prolog
--> 2. Run vm-support:
--> vm-support [options]
--> 3. Perform cleanup:
--> crypto-util keys vm-support epilog
Affected Products
VxRail, VxRail SoftwareArticle Properties
Article Number: 000202507
Article Type: How To
Last Modified: 27 Jun 2025
Version: 5
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