OpenManage Enterprise: Gelişmiş Sorun Giderme için FSD Nasıl Etkinleştirilir

Summary: Bu makalede, gelişmiş sorun giderme için OpenManage Enterprise'da Field Service Hata Ayıklamasının nasıl etkinleştirileceği gösterilmektedir.

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Instructions

OpenManage Enterprise'daki Saha Hizmeti Hata Ayıklama (FSD), SSH ve SCP erişimini etkinleştirmek için cihazın kilidini açar. Bu, hata ayıklama günlüğü kullanılarak yakalanmayan yönlerin giderilmesinde kullanılabilir. Hata Ayıklama Günlüğü düzeyini kullanarak günlükleri yakalamak için şu makaleye bakın: OpenManage Enterprise da Hata Ayıklama günlüklerini toplama
 

NOT: Bu işlem için Sanal Makine konsoluna ve Web Tabanlı Konsola erişim gerekir.

 

OpenManage Enterprise da (OME) FSD'yi etkinleştirme


OpenManage Enterprise da dat.ini dosyasını etkinleştirme ve toplama: 
 
VM Console'da oturum açın (Metin kullanıcı arayüzü).

  •     Hyper-V VM Manager
  •     vCenter veya ESXI - VSphere de oturum açın


Metin Kullanıcısı konsoluna girdikten sonra:

  1.     Field Service Debug (FSD) modunu seçin, ardından Enter tuşuna basın
  2.     FSD Özelliklerinin Kilidini Aç'ı seçin, ardından Enter tuşuna basın
  3.     Varsayılan bilgileri olduğu gibi bırakın ve Oluştur seçilene kadar sekme tuşuna basın, ardından Enter tuşuna basın
  4.     Onay ekranında enter tuşuna basın. 
  5.     Disable Debug Capabilities ekranında escape tuşuna basın veya Cancel seçilene kadar tab tuşuna basın, ardından Enter tuşuna basın. 

 

NOT: Her istek yeni bir karma imzası oluşturduğundan Hata Ayıklama Özelliklerini Devre Dışı Bırak seçeneğinde Enter tuşuna basmayın.
 

  İşlem tamamlandıktan sonra OpenManage Enterprise Web Konsolu'nda oturum açın:

  1. Giriş ekranında FSD modunun etkin olduğunu belirten başlığa dikkat edin.
  2. Monitör > Sorun Giderme bölümüne gidin.
  3. FSD'ye tıklayın
  4. .dat Dosyasını İndir'e tıklayın
  5. Dosya, tarayıcınızı kullanarak kaydedilir ve indirme işlemini tamamlamak için ikincil bir güvenlik istemi görüntülenebilir. Bu dosyayı Dell Destek ekibine sağlayın. 

 

NOT: FSD Erişimi yalnızca sorun giderme amaçlıdır. OpenManage Enterprise, bir cihaz olarak kabul edilir ve destek kılavuzunun dışında yapılan değişiklikler desteklenmez.

Affected Products

C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OpenManage Enterprise Connected Services, Dell OpenManage Enterprise, OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager , OpenManage Enterprise Integration with Microsoft SCOM, OpenManage Enterprise Integration with Microsoft SCVMM and MECM, OpenManage Enterprise Power Manager, Dell EMC OpenManage Enterprise, OpenManage Enterprise APEX AIOps Observability, OpenManage Enterprise Connected Services, OpenManage Enterprise Operations Manager, OpenManage Enterprise VMM and Configuration Manager, OpenManage Enterprise Integration for VMware vCenter, Dell EMC OpenManage Enterprise Power Manager, OpenManage Enterprise Services, OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge FX2/FX2s, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M1000E, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R230, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R330, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R830, PowerEdge R840, PowerEdge R860, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, POWEREDGE VRTX, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t ...

Products

OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager, OpenManage Enterprise Power Manager, OpenManage Enterprise VMM and Configuration Manager, OpenManage Enterprise Services, OpenManage Enterprise SupportAssist , OpenManage Enterprise Update Manager ...
Article Properties
Article Number: 000212619
Article Type: How To
Last Modified: 09 Apr 2025
Version:  5
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