OpenManage Enterprise: Slik aktiverer du FSD for avansert feilsøking

Summary: Denne artikkelen viser hvordan du aktiverer Field Service Debug i OpenManage Enterprise for avansert feilsøking.

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Instructions

Field Service Debug, FSD, i OpenManage Enterprise låser opp apparatet for å aktivere SSH- og SCP-tilgang. Dette kan utnyttes ved feilsøking av aspekter som ikke registreres ved hjelp av feilsøkingslogging. Hvis du vil registrere logger ved hjelp av nivået for feilsøkingsloggen, kan du se følgende artikkel: Slik samler du inn feilsøkingslogger i OpenManage Enterprise
 

MERK: Denne prosessen krever tilgang til Virtual Machine-konsollen og den nettbaserte konsollen.

 

Slik aktiverer du FSD i OpenManage Enterprise (OME)


Aktiver og samle inn dat.ini-fil i OpenManage Enterprise: 
 
Logg på VM-konsollen (tekstbrukergrensesnitt).

  •     Hyper-V VM Manager
  •     vCenter eller ESXI – logg på VSphere


En gang i tekstbrukerkonsollen:

  1.     Velg FSD-modus (Field Service Debug), og trykk deretter enter
  2.     Velg Lås opp FSD-funksjoner, og trykk deretter enter
  3.     La standardinformasjonen være, og trykk på tab til Generer er valgt, og trykk deretter enter
  4.     Trykk enter på bekreftelsesskjermbildet. 
  5.     Trykk på escape på skjermbildet Deaktiver feilsøkingsfunksjoner, eller trykk på tab til det er merket av for Avbryt, og trykk deretter på ENTER. 

 

MERK: Ikke trykk på Enter på Disable Debug Capabilities, da hver forespørsel genererer en ny hash-signatur.
 

  Når du er ferdig, logger du på OpenManage Enterprise Web Console:

  1. Legg merke til banneret på startskjermen som sier at FSD-modus er aktivert.
  2. Gå til Monitor > Troubleshoot.
  3. Klikk på FSD
  4. Klikk på Last ned .dat fil
  5. Filen lagres ved hjelp av nettleseren din, og det kan vises en sekundær sikkerhetsmelding for å fullføre nedlastingen. Gi denne filen til Dell Support. 

 

MERK: FSD Access er kun for feilsøkingsformål. OpenManage Enterprise regnes som et tilpasset verktøy, og endringer som gjøres utenfor støtteveiledningen, støttes ikke.

Affected Products

C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OpenManage Enterprise Connected Services, Dell OpenManage Enterprise, OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager , OpenManage Enterprise Integration with Microsoft SCOM, OpenManage Enterprise Integration with Microsoft SCVMM and MECM, OpenManage Enterprise Power Manager, Dell EMC OpenManage Enterprise, OpenManage Enterprise APEX AIOps Observability, OpenManage Enterprise Connected Services, OpenManage Enterprise Operations Manager, OpenManage Enterprise VMM and Configuration Manager, OpenManage Enterprise Integration for VMware vCenter, Dell EMC OpenManage Enterprise Power Manager, OpenManage Enterprise Services, OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge FX2/FX2s, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M1000E, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R230, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R330, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R830, PowerEdge R840, PowerEdge R860, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, POWEREDGE VRTX, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t ...

Products

OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager, OpenManage Enterprise Power Manager, OpenManage Enterprise VMM and Configuration Manager, OpenManage Enterprise Services, OpenManage Enterprise SupportAssist , OpenManage Enterprise Update Manager ...
Article Properties
Article Number: 000212619
Article Type: How To
Last Modified: 09 Apr 2025
Version:  5
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