NVE: Operativsystemopprulling mislykkes «Rydd opp i kjerner (7 av 18) mislyktes»

Summary: Under en NetWorker Virtual Edition OsRollup mislykkes samleoppdateringen og rapporterer "Rydd opp kjerner (7 av 18) mislyktes"

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Symptoms

Installasjonsgrensesnittet for NetWorker Virtual Edition (NVE) rapporterer følgende:

NVE-installasjon av oppryddingskjerner for UI mislyktes

/data01/avamar/repo/temp/*/tmp/workflow.log rapporterer at /root/.ssh/rootid-tillatelsene er for åpne:

nve-test:~ # tail -30 /data01/avamar/repo/temp/*/tmp/workflow.log
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: - - - - - - - BEGIN(outer output) - - - - - - -
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: @         WARNING: UNPROTECTED PRIVATE KEY FILE!          @
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: Permissions 0777 for '/root/.ssh/rootid' are too open.
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: It is required that your private key files are NOT accessible by others.
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: This private key will be ignored.
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: - - - - - - - END
2024-10-15 11:03:17 (-0400) 47133053689520 ERROR: "rpm -U --nodeps --force ./payload/avosrollup-tool-0.24.1-2.x86_64.rpm__ALL__2e55e422bdfba11247872c04f326e3bbec7f61b8", exit status=1 (error)
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: post: "rpm -U --nodeps --force ./payload/avosrollup-tool-0.24.1-2.x86_64.rpm__ALL__2e55e422bdfba11247872c04f326e3bbec7f61b8", exit status=1 (error)
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: Installation of rpm avosrollup-tool-0.24.1-2.x86_64.rpm failed on node 0.s with error:
2024-10-15 11:03:17 (-0400) 47133041752740 ERROR: Error found in thread on "127.0.0.1"
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: post: Error found in thread on "127.0.0.1"
2024-10-15 11:03:17 (-0400) 47133041752740 ERROR: RpmHandler::install_rpms failed to install rpm avosrollup-tool
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: post: RpmHandler::install_rpms failed to install rpm avosrollup-tool
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=, ssh command is: (rpm -q dpnserver --last | head -1) >/usr/local/avamar/var/run_command-sysout.17392.47133041752740 2>&1
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=admin, ssh command is: (/usr/local/avamar/bin/avhostname -f) >/usr/local/avamar/var/run_command-sysout.17392.47133041752740 2>/usr/local/avamar/var/run_command-syserr.17392.47133041752740
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - BEGIN(output) - - - - - - -
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: nve-test.networker.lan
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - END
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: "/usr/local/avamar/bin/avhostname -f", exit status=0 (success)
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: Report home message: 2024-10-15 11:03:17 -0400|nve-test.networker.lan|unknown|NveOsRollup|19.10.0.135|/space/avamar/repo/temp/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/tmp|InstallAVOSRollupTool|Clean up kernels (7 of 18)|ERROR: InstallAVOSRollupTool::do  Unable to install avosrollup-tool - install rpms failed
2024-10-15 11:03:17 (-0400) 47133041752740 ERROR: Unable to install avosrollup-tool - install rpms failed
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: post: Unable to install avosrollup-tool - install rpms failed
2024-10-15 11:03:17 (-0400) 47133054331560 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=root, ssh command is: (/bin/tar -zcvf /usr/local/avamar/var/avi/server_data/package_data/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/workflow_log_1729004597633.tar.tgz -C /space/avamar/repo/temp/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/tmp workflow.log) >/usr/local/avamar/var/run_command-sysout.17392.47133054331560 2>&1
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - BEGIN(output) - - - - - - -
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: workflow.log
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - END
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: Backuping workflow log file: /usr/local/avamar/var/avi/server_data/package_data/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/workflow_log_1729004597633.tar.tgz, exit status=0 (success)
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: ---------- END InstallAVOSRollupTool::do ------------

Cause

Filtillatelsene /root/.ssh/rootid er endret. Standardinnstillingen for denne filen er 600 tillatelser.

MERK: Årsaken til endringen i /root/.ssh/rootid-tillatelser er ukjent. Standard skal være 600, og ingen arbeidsflyt for oppgradering/beregnet verdi skal endre dette. Endring av standard systemfiler og innstillinger på NVE kan skape problemer under samleoppdateringer/oppgraderinger, potensielt ødelegge NVE, og nødvendiggjøre en ny implementering og NetWorker Server Disaster Recovery (nsrdr). Det anbefales derfor ikke å endre standard systemfiler eller innstillinger.

Resolution

  1. Åpne en SSH-økt på NVE og logg inn som admin.
  2. Bytt til rot:
sudo su -
  1. Angi tillatelser for /root/.ssh/rootid til 600
chmod 600 /root/.ssh/rootid
  1. Kontroller at /root/.ssh eies av root:
chown -R root:root /root/.ssh
  1. Bekreft at /root/.ssh/rootid-eierskapet og tillatelsene er riktige:
ls -l /root/.ssh/rootid
Eksempel: 
nve-test:~ # ls -l /root/.ssh/rootid
-rw------- 1 root root 365 Oct 15 10:32 /root/.ssh/rootid
  1. Gå tilbake til NVE Installation Manager. Klikk Prøv gjeldende oppgave på nytt.
  2. Overvåk OsRollup for fullføring.
MERK: NVE kan starte på nytt under OS-oppdateringene. Da må du logge deg inn på NVEs webgrensesnitt igjen. Når samleoppdateringen er fullført, vises samleoppdateringen som "Completed" i kategorien History .

Additional Information

Standard /root eierskap og tillatelser (hentet fra en 19.9.0.x NVE):

nve-test:~ # ls -l /
...
drwx------   8 root  root    4096 Oct 15 11:29 root
...

nve-test:~ # ls -l /root
total 132
-rw-r--r-- 1 root root    50 Feb 19  2020 .avamar
-rw------- 1 root root   661 Oct 15 11:29 .bash_history
drwx------ 3 root root  4096 Sep  5  2023 .cache
drwx------ 2 root root  4096 Sep  5  2023 .gnupg
drwxr-xr-x 2 root root  4096 Sep  5  2023 .kbd
-rw-r--r-- 1 root root     0 Oct 15 10:30 .nve-hasrun
-rw------- 1 root root  1024 Sep  5  2023 .rnd
drwx------ 2 root root  4096 Oct 15 10:32 .ssh
-rw-r--r-- 1 root root 87239 Sep  5  2023 actual_os_rpmlist.txt
drwxr-xr-x 2 root root  4096 Jun 27  2017 bin
drwxr-xr-x 4 root root  4096 Sep  5  2023 inst-sys
-rw-r--r-- 1 root root  1790 Oct 15 10:30 nve-part.log

nve-test:~ # ls -l /root/.ssh
total 32
-rw------- 1 root root  281 Oct 15 10:32 authorized_keys
-r-------- 1 root root   27 Sep  5  2023 config
-r-------- 1 root root  227 Sep  5  2023 dpnid
-r-------- 1 root root  668 Sep  5  2023 dpnid.factory-orig
-r-------- 1 root root 1675 Sep  5  2023 dpnid.rsa-orig
lrwxrwxrwx 1 root root   17 Oct 15 10:32 id_rsa -> /root/.ssh/rootid
-rw-r--r-- 1 root root  345 Oct 15 10:30 known_hosts
-rw------- 1 root root  365 Oct 15 10:32 rootid
-rw-r--r-- 1 root root  281 Oct 15 10:32 rootid.pub

 

===========

NVE: Samleoppdatering for operativsystemet er fullført, men oppgraderte ikke kjernen etter at /root-tillatelser ble endret
NetWorker Virtual Edition: Oppgradere eller installere feilloggplasseringer og -samling

 

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000236803
Article Type: Solution
Last Modified: 17 Sep 2025
Version:  2
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