Avamar:Exchange 备份失败,报告“检索 Active Directory 配置搜索对象时出错 — 无法继续”

Summary: Exchange 备份报告失败:检索 Active Directory 配置搜索对象时出错 — 无法继续。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Exchange 备份失败,出现以下错误:

avexvss Error <13185>: Error retrieving Active Directory configuration search object -- cannot continue.  (This may be caused by insufficient permissions.)
avexvss Error <0000>: Windows PowerShell ?????? 'Microsoft.Exchange.Management.PowerShell.Admin' ?????????????????????????
avexvss Error <16954>: Unable to initialize Powershell interface process -- cannot continue. 

后续备份报告了相同的错误。

Cause

已启动备份代理程序的帐户 (avagent) 的密码已过期。

这导致 Avamar Client 无法执行 Exchange 特定操作。

Resolution

将备份代理帐户的密码设置为“永不过期”可成功完成备份。

Additional Information

要检查运行备份代理的帐户,请执行以下操作:
  1. 转至管理工具>服务
  2. 显示备份代理的属性
  3. 单击备份代理属性中的登录选项卡

此时将显示帐户信息。

Affected Products

Avamar, Avamar Client

Products

Avamar Plug-in, Avamar Plug-in for Exchange VSS
Article Properties
Article Number: 000050997
Article Type: Solution
Last Modified: 20 Mar 2026
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.