Avamar: Data Domain reageert niet vanwege verlopen DD Boost-gebruikerswachtwoord

Summary: Data Domain reageert niet vanwege een verlopen DD Boost-gebruikerswachtwoord.

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Symptoms

 

  • Data Domain wordt weergegeven als niet-responsief in de Avamar Administrator console

Systeemstatussen die worden weergegeven in de Avamar Administrator-console

  • MCCLI Data Domain-eigenschappen geven aan dat de DD Boost-gebruiker geldig is, maar SNMP is uitgeschakeld

mccli dd show-prop
0,23000,CLI command completed successfully.
IPv4Hostname                    IPv6Hostname TotalCapacity ServerUtilization BytesProtected FileSystemAvailable FileSystemUsed UserName DefaultReplicationStorageSystem TargetForAvamarCheckpointBackups MaximumStreamsForAvamarCheckpointBackups MaximumStreams MaximumStreamsLimit InstantAccessLimit DDOSVersion    SerialNumber   ModelNumber EncryptionStrength AuthenticationMode MonitoringStatus                                     DDBoostLicensed DDBoostEnabled DDBoostUserEnabled DDBoostUserStatus DDBoostOptionStatus SNMPstatus FileSystemStatus                Synchronizationofmaintenanceoperations
------------------------------- ------------ ------------- ----------------- -------------- ------------------- -------------- -------- ------------------------------- -------------------------------- ---------------------------------------- -------------- ------------------- ------------------ -------------- -------------- ----------- ------------------ ------------------ ---------------------------------------------------- --------------- -------------- ------------------ ----------------- ------------------- ---------- ------------------------------- --------------------------------------
dd.emc.com       N/A          174654.5 GiB  24%               57.4 TB        132008.4 GiB        42646.1 GiB   avamaruser   Yes                             No                               0                                        100            270                 1              5.6.0.5-501748 xxxxxxxxxxxxxx DD4500      unknown            unknown            Missing SNMP community string on Data Domain system. true            true           true               User Valid        Option Enabled      Disabled   Unknown since SNMP is disabled. on
 

  • Aanmeldingspoging bij het Data Domain met behulp van de DD Boost-gebruiker geeft aan dat het wachtwoord van de gebruiker is verlopen

ssh avamaruser@dd.emc.com
Warning: Permanently added 'dd.emc.com,10.10.10.10' (RSA) to the list of known hosts.
Data Domain OS
You are required to change your password immediately (password aged)
Last login: Tue Mar  8 11:41:10 CET 2016 from 10.10.10.11 on ssh
WARNING: Your password has expired.
You must change your password now and login again!
Changing password for avamaruser.
(current) UNIX password:

Cause

  • Opties voor wachtwoordveroudering zijn ingesteld op DD Boost-gebruiker in het Data Domain

user show detailed avamaruser
User:                                   avamaruser
Uid:                                    xxx
Role:                                   admin
Last Login From:                        <unknown>
Last Login Time:                        never
Status:                                 enabled
Password Last Changed:                  Apr 03, 2016
Disable Date:                           never
Minimum Days Between Password Change:   15
Maximum Days Between Password Change:   90
Warning Days Between Password Change:   15
Disable Days After Expire:              3
Force Password Change at Next Login:    no

Resolution

  • Meld u aan bij het Data Domain met SSH met behulp van de DD Boost-gebruiker

  • Wanneer u wordt gevraagd om het wachtwoord te vernieuwen, typt u het huidige en het nieuwe wachtwoord 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000064106
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  5
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