AppSync: ASM-levyllä käynnissä olevat Oracle-tietokannat ovat offline-tilassa

Summary: AppSync tunnistaa Oracle-tietokannan offline-tilassa, jossa on käynnissä ASM-levy. Tätä tietokantaa suojaava palvelumalli epäonnistuu tunnistusvaiheessa.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Käyttäjä näkee tietokannan tilana OK kohdassa AppSync GUI -> Copy management -> Copies -> Oracle Application.
Mutta tätä tietokantaa suojaava palvelumalli epäonnistuu etsintävaiheessa. Käyttäjä näkee seuraavat virheet tapahtumalokeissa.

<DATE & TIME>,Application discovery,21cc64f3-795a-42d0-aab5-818615d0e645,MILE_000005,<AppSync Server>,Application discovery phase for <Database Name> completed with errors
<DATE & TIME>,Application discovery,21cc64f3-795a-42d0-aab5-818615d0e645,ORCL_000104,<AppSync Server>,During discovery, AppSync detected that the following database(s) were offline: <Database Name>. As a result, they will not be available for protection.

 

Palvelinlokeissa AppSync lähettää checkdatabase-komennon ja epäonnistuu sitten:

<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.service.eventservice.EventServiceBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> EVENT [ORCL_000064]: Protecting the Oracle database <Database Name> with hot backup mode disabled.(METADATA: TYPE-INFO, TIME-2022-03-03 10:34:10.227-0600NATIVETIME-2022-03-03 10:34:10.227-0600, HOST-<AppSync Server>, PHASE-Application discovery, THREAD=EE-ManagedExecutorService-default-Thread-5, USER-admin, CATEGORY-GENERIC, SESSIONID-)
<Date  TIME> DEBUG [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.commands.application.oracle.DiscoverOracleDatasetsCommandBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> Started Executing isASMRequired 
<Date  TIME> DEBUG [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.commands.application.oracle.DiscoverOracleDatasetsCommandBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> DB Name:  <Database Name>
<Date  TIME> DEBUG [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.commands.application.oracle.DiscoverOracleDatasetsCommandBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> Completed Executing isASMRequired....
<Date  TIME> DEBUG [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.commands.application.oracle.DiscoverOracleDatasetsCommandBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>>  Is ASM required for OracleAPP? : true
<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.commands.application.oracle.DiscoverOracleDatasetsCommandBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> ASM Rediscover Dataset Required? true
<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.commands.application.oracle.DiscoverOracleDatasetsCommandBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> Checking ASM and Database instances on host: 192.168.8.206
<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.service.oracleservice.OracleServiceBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> Beginning task for checkDatabase operation on <source host> task=1f5795f8-1932-4eec-8c0b-40a7e74601dc

<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.service.sshservice.SshServiceBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> Copying AppSync request...<ir_message ir_requestId="00000" ir_sessionId="00000" ir_status="0" ir_type="ArchwayRequest" master_id="0" phaseName="" pollMode="SYNC" taskId="0" timeToWait="0"><operation><agent>Oracle</agent><command>checkDatabase</command><parameters><parameter><paramName>oracleSid</paramName><paramValue><Database Name>1</paramValue></parameter><parameter><paramName>oracleHome</paramName><paramValue>/oracle/app/oracle/product/19.0.0.0/dbhome_1</paramValue></parameter></parameters></operation><version>1.0</version></ir_message>

<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.services.agent.AgentServiceBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> String response: <ir_message ir_requestId="00000" ir_sessionId="00000" ir_status="0" ir_type="ArchwayRequest" master_id="0" phaseName="" pollMode="SYNC" taskId="0" timeToWait="0"><operation><agent>Oracle</agent><command>checkDatabase</command><parameters><parameter><paramName>oracleSid</paramName><paramValue><Database Name>1</paramValue></parameter><parameter><paramName>oracleHome</paramName><paramValue>/oracle/app/oracle/product/19.0.0.0/dbhome_1</paramValue></parameter></parameters><result return="0"/><responses><response><![CDATA[<oracleStatus><status>true</status><state>OPEN</state></oracleStatus>]]></response></responses></operation><version>1.0</version></ir_message>

<Date  TIME> INFO [EE-ManagedExecutorService-default-Thread-5] [com.emc.archway.service.eventservice.EventServiceBean] [<AppSync Server>] [] 0fc79d48-60a7-4960-a9dd-558fd6e4e4c8->>> EVENT [ORCL_000104]: During discovery, AppSync detected that the following database(s) were offline: <Database Name>. As a result, they will not be available for protection.

 

Agenttilokeissa tietokanta on online-tilassa, koska tila on OPEN.

<Date  TIME> acp.py[116]:main() Command: checkDatabase
<Date  TIME> oracle.py[1727]:__init__() Info:Setting LD_LIBRARY_PATH=/oracle/app/oracle/product/19.0.0.0/dbhome_1/lib
<Date  TIME> oracle.py[1955]:runProgram() Running ASM command  ::: ['/oracle/app/oracle/product/19.0.0.0/dbhome_1/bin/orabase']
<Date  TIME> oracle.py[5215]:_sqlQuery() SQL*Plus Query: select 'AppSync_entry:'|| status from v$instance;
<Date  TIME> oracle.py[5243]:_sqlQuery() SQL*plus > SQL> SQL> SQL> SQL> SQL> 
<Date  TIME> oracle.py[5243]:_sqlQuery() SQL*plus > 'APPSYNC_ENTRY:'||STATUS
<Date  TIME> oracle.py[5243]:_sqlQuery() SQL*plus > --------------------------------------------
<Date  TIME> oracle.py[5243]:_sqlQuery() SQL*plus > AppSync_entry:OPEN

 

Cause

ASM-levyllä ja appsyncilla toimiva tietokanta ei löydä ASM-kotia, koska se tekee kyselyn oratab-tiedostosta oracle home- ja ASM home -tiedostoille. Oratab-tiedostossa ei ollut merkintää ASM: lle. Siinä on vain merkintä tietokannalle.

 

Resolution

Lisää merkintä oratab-tiedostoon sekä DB- että ASM-esiintymälle.

Format: <ASM SID>:<grid_home>:Y|N

 

Näytemerkintä laboratoriokokoonpanostamme:

DB1:/u01/app/oracle/product/19c/db_home:N # entry for DB
+ASM:/u01/app/grid/product/19c/grid_home:N # entry for ASM instance

 

Affected Products

AppSync
Article Properties
Article Number: 000197061
Article Type: Solution
Last Modified: 28 Oct 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.