PowerEdge: VRTX Chassis: Unexpectedly Shut Down

Summary: This article explains how to solve an issue when a VRTX chassis and blades are powered off unexpectedly.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

  • VRTX chassis is powered off unexpectedly.
  • All blades and IOMs are also off.
  • Power supplies appear to be healthy.
  • Chassis and blades all power up OK afterward, but nothing about the incident appears in the logs.

Cause

The issue was identified with MC Firmware v 3.30.x.

Resolution

This issue is addressed in CMC revision 3.40.

 

Per release notes:

Release 3.40 ------------

* unexpected timeout CMC failover/reboot automatically

* Fix for chassis power off

* Logrotation not working for /tmp/d5netd.start

* SNMPv3 traps not compliant with RFC3414, posing security risk

 

A further update, v3.41, was made available and also contains the fix. 

Affected Products

POWEREDGE VRTX

Products

Chassis Management Controllers, Dell Chassis Management Controller Version 2.11 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.12 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.20 for Dell PowerEdge VRTX , Dell Chassis Management Controller Version 2.22 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.23 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 3.0 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 3.10 For Dell PowerEdge VRTX, Dell Chassis Management Controller Version 3.20 For Dell PowerEdge VRTX, Dell Chassis Management Controller Version 3.21 For Dell PowerEdge VRTX, Dell Chassis Management Controller Version 3.30 For Dell PowerEdge VRTX, Dell Chassis Management Controller Version 1.0 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 1.20 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 1.25 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 1.30 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 1.35 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.0 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.0.1 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.0.3 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.04 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 2.10 for Dell PowerEdge VRTX, Dell Chassis Management Controller Version 1.36 for Dell PowerEdge VRTX ...
Article Properties
Article Number: 000210887
Article Type: Solution
Last Modified: 15 Apr 2025
Version:  3
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