OpenManage Enterprise:電源控制精靈的電源週期選項不會先關閉作業系統。
Summary: 從 OpenManage Enterprise 建立電源控制工作時,系統會選取下列精靈選項: 電源選項:勾選電源週期並勾選「先關閉 OS」方塊,導致目標主機系統強制重設。
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Symptoms
目標主機系統回報作業系統異常關機:
ProviderName: Microsoft-Windows-Kernel-Power TimeCreated Id LevelDisplayName Message ----------- -- ---------------- ------- 10/5/2023 10:38:09 AM 41 Critical The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.OpenManage Enterprise 工作執行詳細資料會顯示下列文字:
Messages: Running Verifying if the device Service Tag is valid. The device Service Tag is valid. Retrieving system power state. System power state is ON. Proceeding with power state change to MASTER_BUS_RESET. Executing power state change action. Completed
Cause
OpenManage Enterprise 會傳送強制重新開機,在選取下列電源控制裝置精靈選項時,不會正常關閉主機作業系統。
注意:更多動作 ->系統重設 (暖開機) 對應至上述精靈選項。 
Resolution
此行為已在 OpenManage Enterprise 4.2 版本中解決。
因應措施
若要從 OpenManage Enterprise 傳送順利關機,使用者必須選取下列選項。
可觸發個別的電源控制動作,以重新開啟系統電源。 
Affected Products
Dell OpenManage Enterprise, Dell EMC OpenManage EnterpriseProducts
C Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR ServersArticle Properties
Article Number: 000218293
Article Type: Solution
Last Modified: 08 May 2025
Version: 4
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