OpenManage Enterprise：电源控制向导中的电源关闭后重启选项不会先关闭作系统。
Summary: 从 OpenManage Enterprise 创建电源控制作业时，会选择以下向导选项电源选项：关闭电源后重启和选中“首先关闭作系统”框会导致目标主机系统被强制重置。
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Symptoms
目标主机系统报告作系统非正常关机：
ProviderName: Microsoft-Windows-Kernel-Power TimeCreated Id LevelDisplayName Message ----------- -- ---------------- ------- 10/5/2023 10:38:09 AM 41 Critical The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.OpenManage Enterprise 作业执行详细信息显示以下文本：
Messages: Running Verifying if the device Service Tag is valid. The device Service Tag is valid. Retrieving system power state. System power state is ON. Proceeding with power state change to MASTER_BUS_RESET. Executing power state change action. Completed
Cause
在选择以下电源控制设备向导选项时，OpenManage Enterprise 会发送强制重新启动，这不会正常关闭主机作系统。
提醒：More Actions - System Reset （Warm Boot）（更多作 -> 系统重置（热引导））映射到上述向导选项。 
Resolution
此行为已在 OpenManage Enterprise 4.2 版本中得到解决。
解决方法
要从 OpenManage Enterprise 发送正常关机，用户必须选择以下选项。
可以触发单独的电源控制作以重新打开系统电源。 
Affected Products
Dell OpenManage Enterprise, Dell EMC OpenManage EnterpriseProducts
C Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR ServersArticle Properties
Article Number: 000218293
Article Type: Solution
Last Modified: 08 May 2025
Version: 4
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