NetWorker: Oracle backup or restore fails with error "RMAN-03009: Failed to load Media Management Library"

Summary: NetWorker Module for Databases and Applications (NMDA) Oracle RMAN database protection operations fail "RMAN-03009: Failed to load Media Management Library"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Cannot perform Oracle RMAN database backup or recovery on the target node of the cluster.
The operation fails with error "RMAN-03009: failure of allocate command on t1 channel at <time>, ORA-xxxxx: Failed to load Media Management Library"

Error Output:

Fail to recover / duplicate oracle database on target node of the cluster
connected to target database: PROD (DBID=192934866)
connected to auxiliary database: PROD (not mounted)
echo set on
starting full resync of recovery catalog
full resync complete
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of allocate command on t1 channel at 08/28/2014 08:50:19
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27211: Failed to load Media Management Library
Additional information: 3859

Cause

The error message indicates that RMAN has not been able to locate one of the required libraries, either libddobk.so, libDDBoost.so, or another library used by these libraries. In different Linux environments, the search rules used for locating shared libraries, such as the RMAN plugin libraries, are complex.  

Resolution

This error usually occurs in a UNIX or Linux environment. The error message indicates that RMAN has not been able to locate one of the required libraries, either libddobk.so, libDDBoost.so, or another library used by these libraries. In different Linux environments, the search rules used for locating shared libraries, such as the RMAN plugin libraries, are complex. The search rules can depend on the settings of various environment variables, such as LD_LIBRARY_PATH, LD_LIBRARY_PATH_64, or LD_RUN_PATH.

These rules and environment variables may be set in your environment by other applications and may cause RMAN to be unable to locate the needed libraries.
If you encounter this error in a UNIX environment, the following steps can help find the source of the problem and correct it.

Procedure:

1. Check that the pathname of the libddobk.so library was correctly specified in the RMAN configuration command. If this is not correct, the libddobk.so library cannot be found. Check that the libddobk.so exists in the specified directory and the directory and the library file have appropriate access for the user.

2. Check that the Oracle home directory was correctly specified in the RMAN configuration command. If this is not correct, the libDDBoost.so library cannot be found. Check that the /lib subdirectory exists in the Oracle home directory and that the libDDboost.so library exists in this directory and that the directory and library file have appropriate access for the user.

3. Use the ldd command on the libddobk.so and the libDDBoost.so libraries to see if the libraries they use can be found, as shown in the following example:
# ldd libddobk.so
libpthread.so.0 => /lib64/libpthread.so.0 (0x00002aaaaabf1000)
librt.so.1 => /lib64/librt.so.1 (0x00002aaaaad06000)
libm.so.6 => /lib64/libm.so.6 (0x00002aaaaae20000)
libdl.so.2 => /lib64/libdl.so.2 (0x00002aaaaafa7000)
libDDBoost.so => not found
libc.so.6 => /lib64/libc.so.6 (0x00002aaaab420000)
/lib64/ld-linux-x86-64.so.2 (0x0000555555554000)
All the libraries should show as resolving. If libDDBoost.so is shown as not found as in this example, then that is the missing library. libDDBoost.so may be shown as not found even though there is a libDDBoost.so file in the same directory as libddobk.so.

4. Correcting the problem depends on your environment and your other applications. One possible solution is to place a link to the libDDBoost.so library in a place where other libraries are being found. In this example, placing a link to libDDBoost.so in /lib64 can solve the problem:
cd /lib64
ln  s /u01/app/oracle/product/11.2.0/db_home1/lib/libDDBoost.so
NOTE: It may be possible to solve the problem by adding the directory containing libDDBoost.so to an environment variable such as LD_LIBRARY_PATH, LD_LIBRARY_PATH_64, or LD_RUN_PATH. Use caution when using or modifying environment variables, as their use varies from system to system and changing them might impact other applications.
5. After making your change, use ldd to verify that the library is resolved.
# ldd libddobk.so
libpthread.so.0 => /lib64/libpthread.so.0 (0x00002aaaaabf1000)
librt.so.1 => /lib64/librt.so.1 (0x00002aaaaad06000)
libm.so.6 => /lib64/libm.so.6 (0x00002aaaaae20000)
libdl.so.2 => /lib64/libdl.so.2 (0x00002aaaaafa7000)
libDDBoost.so => /u01/app/oracle/product/11.2.0/db_home1/lib/libDDBoost.so (0x00002aaaab0ab000)
libc.so.6 => /lib64/libc.so.6 (0x00002aaaab420000)

Affected Products

NetWorker, NetWorker Module for Databases and Applications

Products

NetWorker Family, NetWorker Module
Article Properties
Article Number: 000042864
Article Type: Solution
Last Modified: 27 Mar 2026
Version:  4
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