NetWorker：NetWorker 服务器的索引无法备份到远程存储节点

Summary: 通过远程存储节点设备配置的 NetWorker 引导程序和索引备份失败

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Symptoms

NetWorker 服务器引导程序和索引存储集失败，并显示以下错误：

181407:save: Step (1 of 7) for PID-18603: Save has been started on the client 'Server_Name'.
174412:save: Step (2 of 7) for PID-18603: Running the backup on the client 'Server_Name' for the save set 'index:c42c8a26-00000004-5bf6bdfd-5bf6bdfc-00015000-da5bbc56'.
107204:save: 'Backup renamed directories' disabled, renamed directories will not be backed up
180569:save: Identified a save for the backup with PID-18603 on the client 'Server_Name'. Updating the total number of steps from 7 to 6.
174920:save: Step (3 of 6) for PID-18603: Contacting the NetWorker server through the nsrd process to obtain a handle to the target media device through the nsrmmd process for the save set 'index:c42c8a26-00000004-5bf6bdfd-5bf6bdfc-00015000-da5bbc56'.
174908:save:Saving the backup data in the pool 'Index_Pool'.
175297:save: Unable to set up the direct save with server 'Server_Name': no matching devices for save of client `Server_Name'; check storage nodes, devices or pools.
175024:save: Cannot open a save session with NetWorker server 'Server_Name': no matching devices for save of client `Server_Name'; check storage nodes, devices or pools.
174921:save: Step (4 of 6) for PID-18603: Unable to connect to the target media device through the nsrmmd process for the save set 'index:c42c8a26-00000004-5bf6bdfd-5bf6bdfc-00015000-da5bbc56'.

用于引导数据库或索引备份的设备是远程设备 （rd=device_name）;这意味着它使用远程存储节点。 

Cause

无法通过远程存储节点设备备份 NetWorker 服务器索引和引导存储集。这符合《NetWorker 管理指南》。NetWorker 指南可通过以下方式获得： https://www.dell.com/support/product-details/product/networker/docs
请参阅存储节点上的引导备份。

Resolution

用于服务器数据库备份作的备份池必须与本地设备关联。也就是说，通过 NetWorker 服务器的本地存储节点创建的设备。
如果本地设备不可用，请使用 NetWorker 服务器的本地存储节点创建新设备并将其标记为新池。更新 Server Protection ->Server backup-Server >db backup作以使用新池。

如果远程设备上需要其他拷贝，则可以创建备份后克隆作以将存储集克隆到远程设备。  

Additional Information

如果使用的设备是本地 NetWorker 服务器设备，并且您观察到“检查存储节点、设备或池”，请参阅：NetWorker：对介质等待事件进行故障处理 - 正在等待一个可写卷或没有匹配的设备

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000051782
Article Type: Solution
Last Modified: 22 Jun 2025
Version:  4
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