PowerProtect Data Manager Storage Replication Encryption has a status of "Off - Mismatch"

Summary: PowerProtect Storage Replication Encryption has a status of "Off - Mismatch"

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Symptoms

After enabling "Replication Encryption" within PowerProtect Data Manager storage settings, the status of the storage replication encryption is set to Off-Mismatch.

Power Protect Data Manager storage settings showing Off mismatch status
 
 

Cause

In order for PowerProtect Data Manager Replication Encryption to work, File Replication DD Encryption must be enabled on Data Domain as well.

Resolution

To enable "File Replication DD Encryption", follow these steps:
 
  1. Launch PowerProtect DD System Manager.
  2. Expand Protocols, select DD Boost and make sure you are on the Settings tab.
  3. Scroll down to the bottom and expand Advanced Options. Check to see if "File Replication DD Encryption" is Disabled.
  4. If Disabled, scroll to the top of the window and select "More Tasks" dropdown and select "Set Options".
  5. Check the option for "File Replication DD Encryption" and select OK.
  6. Confirm under Advanced Options that "File Replication DD Encryption" is now set to Enabled.
  7. Open PowerProtect Data Manager, expand Infrastructure\Storage. Under Protection Storage tab, select your DD storage and select the "Discover" button.
  8. Once discovery is completed, the Replication Encryption should now show enabled.

Affected Products

PowerProtect Software
Article Properties
Article Number: 000207687
Article Type: Solution
Last Modified: 14 Jul 2023
Version:  3
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