PowerProtect Data Manager NAS asset discover fails with Java out of memory heap error

Summary: Scheduled or manual PowerProtect Data Manager NAS asset discover fails with Java out of memory heap space error.

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Symptoms

Scheduled or manual PowerProtect Data Manager NAS asset discover fail with the following error: 
Warning: Nashorn engine is planned to be removed from a future JDK release
java.lang.OutOfMemoryError: Java heap space
Dumping heap to /var/log/brs/discovery-service/java_pid49639.hprof ...
Heap dump file created [1084546682 bytes in 6.196 secs]
Terminating due to java.lang.OutOfMemoryError: Java heap space
ERROR StatusLogger Log4j2 could not find a logging implementation. Please add log4j-core to the classpath. Using SimpleLogger to log to the console...
 

Cause

A high number of shares (>1000) published by the NAS asset source produces this error when discover runs.

Resolution

Known Issue:

This is a known issue.
Contact PowerProtect Data Manager support for a fix for the problem.
Article Properties
Article Number: 000222437
Article Type: Solution
Last Modified: 26 Feb 2024
Version:  1
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