How to Dump a Policy Log to a File in Dell Data Protection Encryption

Summary: This article covers how to dump a policy log to a file from Dell Data Protection | Encryption.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Dell Data Protection | Encryption

Cause

Not Applicable

Resolution

The policy viewer must be enabled in the policy settings to generate the dump files.

  • To enable the policy log dump, add the following registry setting:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\CMGShield]DumpPolicy=REG_DWORD:1
  • Updating the registry value does the following:
    • Force a policy proxy to send a full packet on reboot.
    • Update the export policy to a log file.
    • The policy file name and location:
C:\CMG_policy_current.dat and C:\CMG_policy_new.dat
  • The log file shows the following information:
    • Policy load information including
    • Last time a managed user logged on
    • The last policy update

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000124733
Article Type: Solution
Last Modified: 03 Oct 2023
Version:  8
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