无法通过 Dell Security Management 前端服务器激活 Dell Encryption 端点

Summary: 将 Dell Security Management Server 升级到 11.5 后，Dell Encryption 客户端无法再通过前端服务器激活。

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Symptoms

受影响的产品：

  • Dell Security Management Server
  • Dell Security Management Server Virtual

受影响的版本：

  • 11.5 版

将 Dell Security Management Server 后端服务器升级到版本 11.5 后，Dell Encryption 端点无法再通过前端服务器激活。

通过在 Dell Security Management Server 后端服务器上的安全服务器服务的 output.log 文件中搜索以下错误，可以确定问题。

2022-09-09T15:26:25,065 INFO  XSERVER [qtp1015754443-3680] - XML-RPC request received from 172.XXX.XXX.XXX
2022-09-09T15:26:25,065 ERROR XSERVER [qtp1015754443-3680] - Invalid MediaType received: application/octet-stream, from 172.XXX.XXX.XXX
2022-09-09T15:27:02,741 INFO  XSERVER [qtp1015754443-3153] - XML-RPC request received from 172.XXX.XXX.XXX

Cause

不适用

Resolution

此问题的修复可在 v11.6 及更高版本中找到。

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Affected Products

Dell Encryption
Article Properties
Article Number: 000204787
Article Type: Solution
Last Modified: 26 Apr 2024
Version:  4
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