PowerStore: Filesystem usage obtained through pstcli or Rest API commands is not updating

Summary: Customers running pstcli command scripts or Rest API command scripts to get filesystem size usage will not get the updated values unless they manually refresh the usage by issuing the refresh_usage command or by going into the GUI and viewing the usage for that specific filesystem. ...

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Symptoms

The pstcli and Rest API commands return the same filesystem usage value, even if new data is written to the filesystem, when an appliance is running PowerStore OS below 4.0.0.x

Pstcli command example: 

- before adding files:
cli> file_system -name test show -select name,size_used
name      = test
size_used = 1621098496 (1.50G)


- after adding files

cli> file_system -name test show -select name,size_used
name      = test
size_used = 1621098496 (1.50G)  <----- notice the size didn't change. 

cli> file_system -name test refresh_usage
Success



cli> file_system -name test show -select name,size_used
name      = test
size_used = 3948937216 (3.67G)    <------ notice the newly updated used space.

 

 

 


 

Cause

There is an issue in the PowerStoreOS below version 4.0.0.x that requires the filesystem usage to be manually refreshed. 

Resolution

Workaround: 
Run a refresh_usage command:

PstCLI example:

cli> file_system -name <filesystem name> refresh_usage


Curl command option:

curl -k --user Username:Password -X POST https://<Management IP>:443/api/rest/file_system<filesystem ID>/refresh_usage -H "dell-visibility:internal"


GUI Option:
Go to the filesystem that you want to update manually using the GUI.  Once you click onto the filesystem it executes the refresh_usage command. 

Fix:
This issue is fixed in PowerStoreOS 4.0.0.x and greater.

Affected Products

PowerStore, PowerStore 1000T, PowerStore 3000T, PowerStore 3200T, PowerStore 5000T, PowerStore 500T, PowerStore 5200T, PowerStore 7000T, PowerStore 9000T, PowerStoreOS
Article Properties
Article Number: 000227830
Article Type: Solution
Last Modified: 26 Sept 2025
Version:  3
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