從新式待命狀態恢復時，外接滑鼠無法正常運作

Summary: 從新式待命/S4 恢復時，外接滑鼠將無法運作，直到在裝置管理員中重新整理為止。

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Symptoms

從新式待命/S4 恢復時，外部插入的滑鼠無法運作，除非在裝置管理員中重新整理。

受影響的平台：

  •  Dell Pro 微型QCM1255
  • Dell Pro 薄型QCS1255
  • Dell Pro 立式QCT1255

Cause

這是因為 BIOS 編碼問題所導致。

Resolution

在電腦上更新至 1.0.4 或更新版本可解決問題。若要下載和安裝 BIOS，請參閱 Dell BIOS 與 UEFI 更新下載與安裝指南。

Affected Products

Dell Pro Micro QCM1255, Dell Pro Slim QCS1255, Dell Pro Tower QCT1255
Article Properties
Article Number: 000312482
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  2
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