Alienware Monitors Display Screen Artifacts When Waking from Modern Standby or S4 State

Summary: Learn about Alienware AW2725DM and AW3225DM monitors set to extend mode displaying screen artifacts when waking from modern standby or S4 state.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Affected Products:

  • Alienware 27 Gaming Monitor AW2725DM
  • Alienware 32 Gaming Monitor AW3225DM

Example of screen artifacts on an Alienware monitor.
Screen artifacts on Alienware monitor

Cause

Not Applicable

Resolution

The engineering department has developed a firmware update to resolve this issue, download and install M2C102 or later. The updated firmware is posted to the monitors support page.

Affected Products

Alienware 27 Gaming Monitor AW2725DM, Alienware 32 Gaming Monitor AW3225DM
Article Properties
Article Number: 000359633
Article Type: Solution
Last Modified: 04 Dec 2025
Version:  2
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