Dell Optimizer Dell WH3022 和 WH1022 耳機的音訊問題

Summary: 對於擁有 Dell Optimizer 4.0 且使用 Dell 耳機 (WH3022、WH1022) 的使用者,他們可能會體驗到比預期更低的語音品質。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影響的產品:

  • Dell Optimizer
  • Dell 耳機 WH3022
  • Dell 耳機 WH1022

Cause

不適用

Resolution

如果在使用 Dell 耳機和 Dell Optimizer 4.0 時發現語音品質問題,使用者應停用 (關閉) 音訊模組中的 「移除我的背景噪音 」和 「語音品質監控 」功能。

Affected Products

Dell Optimizer, Dell Stereo Headset WH1022, Dell Pro Stereo Headset - WH3022

Products

Dell Optimizer, Dell Stereo Headset WH1022, Dell Pro Stereo Headset - WH3022
Article Properties
Article Number: 000210042
Article Type: Solution
Last Modified: 16 Sept 2025
Version:  5
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