ViPR 컨트롤러: NFS 파일 시스템 제거 순서 실패

Summary: ViPR Controller에서 관리하는 NFS 파일 시스템 삭제가 실패합니다.

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Symptoms

이는 ViPR Controller 내의 VNX File을 새롭게 구현한 것입니다.

사용자가 ViPR Controller의 VNX 어레이에서 NFS 파일 시스템을 삭제할 수 없습니다.

ViPR 컨트롤러 UI 오류:
[ERROR] Fri Jun 22 08:58:20 UTC 2018  Error 12000: Message: Operation failed due to the following error: Failure
Description: Check File System dependencies: NFS and CIFS exports and snapshots

Cause

ViPR Controller는 VNX(CheckpointQueryParams XML API)을 사용하여 전체 어레이의 모든 스냅샷을 확인합니다.

SnapSure가 VNX 어레이에서 활성화되지 않거나 라이선스가 부여되지 않으면 API 쿼리가 실패합니다. 예:

Time on CS: Mon Jun 18 18:12:50 CEST 2018
Output from: /nas/bin/nas_license -list
key                 status    value
site_key            online    57 93 7c 7a
cifs                online   
nfs                 online   
replicatorV2        online

SnapSure는 VNX 파일 환경에서 ViPR Controller를 사용하기 위한 사전 요구 사항입니다. 자세한 내용은 ViPR Controller Virtual Data Center Requirements and Information Guide를 참조하십시오. 

 

Resolution

VNX 어레이에서 SnapSure를 활성화합니다.
  1. Unisphere UI에서 Control Station의 이름을 선택합니다.
  2. 여기에 VNX 클러스터에 대한 전체 메뉴가 표시됩니다. 왼쪽에 license 하위 메뉴가 있습니다.
  3. SnapSure 확인란이 선택되어 있는지 확인합니다. 검증된 경우 검증되었는지 확인하고, 검증되지 않은 경우 검증합니다.

Additional Information

파일 시스템을 삭제하기 전에 ViPR Controller는 VNX(CheckpointQueryParams XML API)을 사용하여 전체 어레이의 모든 스냅샷을 확인합니다.

vipr3 vipr3 controllersvc 2018-06-22 08:58:08,844 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 84) >> "<?xml version="1.0" encoding="UTF-8" standalone="yes"?><RequestPacket xmlns="http://www.emc.com/schemas/celerra/xml_api"><Request><Query><CheckpointQueryParams/></Query></Request></RequestPacket>"
vipr3 vipr3 controllersvc 2018-06-22 08:58:08,844 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG EntityEnclosingMethod.java (line 508) Request body sent

ViPR Controller 오류가 아래와 같이 출력됩니다.

vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << "<ResponsePacket xmlns="http://www.emc.com/schemas/celerra/xml_api">[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Response>[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Fault maxSeverity="error">[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Problem messageCode="14227210241" facility="APL" component="API" message="APL subsystem query failed." severity="error">[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Description>Appliance Layer (APL) subsystem that the XML API server talks to failed to execute a query. This indicates a problem with the APL subsystem in Control Station software.</Description>[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,769 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Action>If the problem persists, collect support materials by running the /nas/tools/collect_support_materials script or the newer /nas/tools/automaticcollection script. Note any symptoms. If you require more information on the materials collection process, refer to the Problem Resolution Roadmap for Celerra, available on EMC Powerlink, or EMC Knowledgebase Support Solution number emc135846. For more information on this message, use the text from the error message's brief description or the message's ID to search the Knowledgebase on Powerlink. After logging in to Powerlink, go to Support > Knowledgebase Search > Support Solutions Search.</Action>[\n]"

VNX 어레이 지원 자료 로그에서 SnapSure 라이선스에 문제가 있음을 보여 줍니다.

(cel_api.log)
Jun 22, 15:12:24 APL reply is:
< ?xml version="1.0" encoding="UTF-8" standalone="no" ?>
< APLTask complete="true" description="Query checkpoints" failed="true" originator="username@localhost" xmlns="http://www.emc.com/schemas/celerra/apl_1.0">

<Statuses>
<Status creationTime="1530623544" id="13422428162">
<MessageArgList>
<MessageArg argName="license" argType="8">
<string>snapsure</string>
</MessageArg>
</MessageArgList>
</Status>
</Statuses>

< /APLTask>

Jun 22, 15:12:25 Creating API status -------------->
Jun 22, 15:12:25 Diagnostics tag: 1646045cef9
com.emc.celerra.api.RequestException: com.emc.nas.ccmd.common.MessageInstanceImpl@50020001
at com.emc.celerra.api.apl.AbstractQuery.makeAplListCall(AbstractQuery.java:144)

Products

VNX/VNXe
Article Properties
Article Number: 000056911
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  5
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