Dell Unity: Error: platform::check_SMTP_server_1
Summary: Dell Unity Error: platform::check_SMTP_server_1
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Symptoms
Receive an error after upgrading: Error: platform::check_SMTP_server_1
Cause
After a code upgrade from 5.3 to higher the SMTP email must be updated.
Resolution
Disable or disconnect SMTP temporarily before upgrading.
Once the upgrade is finished, reenable SMTP.
Affected Products
Dell EMC UnityArticle Properties
Article Number: 000359142
Article Type: Solution
Last Modified: 28 Aug 2025
Version: 1
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