Brukergrensesnittet for NetWorker Management Console starter ikke på grunn av nedlagt HTTPD-prosess

Summary: httpd-prosessene går til en nedlagt tilstand etter at du har startet mva-tjenesten. Dette hindrer NMC-brukergrensesnittet i å starte.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

  • NetWorker Management Console (NMC) starter ikke.
  • NMC-serveren er installert på en Linux-server.
  • HTTPD-prosessen til NMC-serveren går til en nedlagt tilstand etter at GST-tjenesten er startet.
  • NMC-serverens GST-tjeneste og Postgres-prosessene kjører fortsatt
# ps -ef | grep http
nsrnmc   41023 41018  0 10:33 ?        00:00:00 [httpd] <defunct>

# ps -ef | grep post
nsrnmc   41031     1  0 10:33 ?        00:00:00 /opt/lgtonmc/postgres/11.1/bin/postgres -D /nsr/nmc/nmcdb/pgdata
nsrnmc   41032 41031  0 10:34 ?        00:00:00 postgres: logger
nsrnmc   41034 41031  0 10:34 ?        00:00:00 postgres: checkpointer
nsrnmc   41035 41031  0 10:34 ?        00:00:00 postgres: background writer
nsrnmc   41036 41031  0 10:34 ?        00:00:00 postgres: walwriter
nsrnmc   41037 41031  0 10:34 ?        00:00:00 postgres: autovacuum launcher
nsrnmc   41038 41031  0 10:34 ?        00:00:00 postgres: stats collector
nsrnmc   41039 41031  0 10:34 ?        00:00:00 postgres: logical replication launcher
nsrnmc   41050 41031  0 10:34 ?        00:00:00 postgres: lgtogst lgto_gst ::1(44112) idle
  • Meldinger fra /opt/lgtonmc/management/logs/web_output Logge:
[ssl:warn] [pid 5627:tid 140339033118592] AH01882: Init: this version of mod_ssl was compiled against a newer library (OpenSSL 1.0.2n  7 Dec 2017, version currently loaded is OpenSSL 1.0.2h-fips  3 May 2016) - may result in undefined or erroneous behavior
[ssl:warn] [pid 5627:tid 140339033118592] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[ssl:warn] [pid 5627:tid 140339033118592] AH01909: localhost:9000:0 server certificate does NOT include an ID which matches the server name
[mpm_event:notice] [pid 5627:tid 140339033118592] AH00489: Apache/2.4.38 (Unix) OpenSSL/1.0.2h-fips configured -- resuming normal operations
[core:notice] [pid 5627:tid 140339033118592] AH00094: Command line: '/opt/lgtonmc/apache/bin/httpd -f /opt/lgtonmc/apache/conf/httpd.conf'
[mpm_event:error] [pid 5627:tid 140339033118592] AH10159: server is within MinSpareThreads of MaxRequestWorkers, consider raising the MaxRequestWorkers setting

Cause

Informasjonen i httpd.pid Filen ble ikke slettet da GST-tjenesten avsluttes.

Resolution

  1. Åpne et forhøyet skall på NMC-serveren.
  2. Stopp GST-tjenesten:
# systemctl stop gst
  1. Slett httpd.pid-filen
# rm /opt/ lgtonmc/apache/logs/httpd.pid
  1. Start mva-tjenesten
# systemctl start gst

Affected Products

NetWorker, NetWorker Management Console

Products

NetWorker Family
Article Properties
Article Number: 000180650
Article Type: Solution
Last Modified: 23 Feb 2026
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.