PowerFlex 4.X：PFMP 安装失败，无法删除临时文件夹
Summary: PowerFlex Manager 平台 （PFMP） 安装失败，无法删除临时文件夹。
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Symptoms
- pfmp_reset.sh脚本用于重置PFMP。
- 在PFMP服务器上创建了一个新用户，并用于安装。
显示错误的基岩日志屏幕截图：
显示错误的基岩日志：
[2024-04-02 20:42:53 +0000] [7327] [INFO] TASK [metallb/install : Delete temp folder] ************************************[2024-04-02 20:42:53 +0000] [7327] [INFO] task path: /app/playbooks/roles/metallb/install/tasks/create_metallb_cr.yaml:49[2024-04-02 20:42:53 +0000] [7327] [INFO] fatal: [server1]: FAILED! => changed=false[2024-04-02 20:42:53 +0000] [7327] [INFO] msg: 'rmtree failed: [Errno 1] Operation not permitted: ''/tmp/cr'''[2024-04-02 20:42:53 +0000] [7327] [INFO][2024-04-02 20:42:53 +0000] [7327] [INFO] TASK [assert] ******************************************************************[2024-04-02 20:42:53 +0000] [7327] [INFO] task path: /app/playbooks/install_k8addons.yml:154[2024-04-02 20:42:53 +0000] [7327] [INFO] fatal: [server1]: FAILED! => changed=false[2024-04-02 20:42:53 +0000] [7327] [INFO]assertion: ansible_failed_task is not defined and ansible_failed_result is not defined[2024-04-02 20:42:53 +0000] [7327] [INFO]evaluated_to: false[2024-04-02 20:42:53 +0000] [7327] [INFO]msg: |2-[2024-04-02 20:42:53 +0000] [7327] [INFO]The failed task in the block: "Delete temp folder"[2024-04-02 20:42:54 +0000] [7327] [INFO] The reason for failure is: "rmtree failed: [Errno 1] Operation not permitted: '/tmp/cr'"[2024-04-02 20:42:54 +0000] [7327] [INFO][2024-04-02 20:42:54 +0000] [7327] [INFO] PLAY RECAP *********************************************************************[2024-04-02 20:42:54 +0000] [7327] [INFO] localhost: ok=0changed=0unreachable=0failed=0skipped=15rescued=0ignored=0[2024-04-02 20:42:54 +0000] [7327] [INFO] server1: ok=1654 changed=455 unreachable=0 failed=1 skipped=455 rescued=1 ignored=11 [2024-04-02 20:42:54 +0000] [7327] [INFO] server2 : ok=32 changed=11 unreachable=0 failed=0 skipped=41 rescued=0 ignored=1 [2024-04-02 20:42:54 +0000] [7327] [INFO] server3 : ok=32 changed=11 unreachable=0 failed=0 skipped=41 rescued=0 ignored=1 |
无法删除的文件夹的所有权输出：
ll /tmp/ drwxrwxr-x 1 delladmin delladmin 140 Feb 28 23:06 cr
影响
问题的不利影响
Cause
在 PFMP 安装过程中，作涉及删除和创建位于 /tmp/cr 的临时目录。如果使用一个用户执行初始 PFMP 安装，然后再次尝试通过另一个用户安装 PFMP，则此问题可能是由于新用户删除文件夹的权限不足所致。
Resolution
临时文件夹 （“/tmp/cr”） 必须由拥有相应权限的用户删除。必须手动从所有PFMP服务器中删除此文件夹。此文件夹只是临时的，可以安全地删除。
删除文件夹后，继续重试 PFMP 安装。
受影响的版本
PowerFlex Manager 4.x
Article Properties
Article Number: 000223966
Article Type: Solution
Last Modified: 30 Dec 2025
Version: 2
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