Avamar: Create and Delete snapshot timeout value

Summary: This article provides some more information about the Avamar create and delete snapshot timeout value.

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Instructions

When Avamar requires that a snapshot be created or deleted, it waits for a response from VMware for a predefined time before timing out.  

  • The proxy will, by default, attempt to connect to a REST API service on the Avamar Utility Node called the snapshot manager to create and delete snapshots.
  • The default proxy timeout for communicating to this service is 60,000 msec or 60 seconds.
    • The parameter is [avvcbimage]snapshotManager_https_timeout
  • If the proxy does an HTTP POST telling the snapshot manager to delete or create a snapshot and does not get a response back within 60 s, it assumes that the task has failed.
 

To increase the timeout from the default, edit the file /usr/local/avamarclient/var/avvcbimageAll.cmd on the proxy, and add the following entry:

--snapshotManager_https_timeout=<new-value-in-msec>
Note: The maximum is 120,000 msec or 120 seconds.

Affected Products

Avamar, Avamar Client
Article Properties
Article Number: 000019944
Article Type: How To
Last Modified: 18 Sep 2025
Version:  5
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