Avamar: Gen4s 하드웨어: 배터리 온도가 높음

Avamar UI 또는 로그에 다음 오류가 나타납니다.

<MRMON145> Controller ID:  0   Battery temperature is high

온도가 너무 높아 노드의 컨트롤러 배터리에 장애가 발생합니다. 
근본 원인을 알 수 없습니다.

1. Avamar Server에 관리자로 로그인하고 루트로 권한을 상승시킨 다음 SSH 키를 로드합니다.

ssn 0.# --user=root

2. 압축 풀기 /var/log/messages 아래 해당 명령을 사용하는 파일:

bunzip2 /var/log/messages*

gunzip /var/log/messages*

xz --decompress /var/log/messages*

3. 로그에 배터리 온도가 너무 높게 표시되는지 확인합니다.

grep -i battery /var/log/messages*

Nov 22 10:50:20 localhost MR_MONITOR[5385]:  Controller ID:  0   Battery Not Present
Nov 22 12:02:15 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery charge complete
Nov 22 12:02:15 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery relearn pending: Battery is under     charge
Nov 22 12:02:15 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery Present
Nov 22 12:02:15 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery started charging
Nov 22 12:02:15 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery charge complete
Nov 22 12:02:15 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery temperature is normal
Nov 22 12:02:28 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery relearn pending: Battery is under     charge
Nov 22 12:05:43 localhost MR_MONITOR[5543]:  Controller ID:  0   Battery relearn started
Nov 22 12:09:41 localhost MR_MONITOR[5454]:  Controller ID:  0   Battery has been replaced
Nov 22 12:09:41 localhost MR_MONITOR[5454]:  Controller ID:  0   Battery temperature is high
Nov 22 12:09:44 localhost MR_MONITOR[5454]:  Controller ID:  0   Battery relearn pending: Battery is under     charge
Jan 16 10:14:15 localhost MR_MONITOR[5497]:  Controller ID:  0   Battery Present
Jan 16 10:14:15 localhost MR_MONITOR[5497]:  Controller ID:  0   Battery temperature is high
Jan 16 10:14:27 localhost MR_MONITOR[5497]:  Controller ID:  0   Battery relearn pending: Battery is under     charge

4. 사용 확인 CmdTool2 전압과 전류를 모두 0으로 설정합니다.

CmdTool2 -AdpBbuCmd -GetBbuStatus -a0

BBU status for Adapter: 0
 
BatteryType:
Voltage: 0 mV
Current: 0 mA
Temperature: 28 C
 
BBU Firmware Status:
 
  Charging Status              : None
  Voltage                                 : Low
  Temperature                             : High
  Learn Cycle Requested                   : Yes
  Learn Cycle Active                      : No
  Learn Cycle Status                      : OK
  Learn Cycle Timeout                     : No
  I2c Errors Detected                     : No
  Battery Pack Missing                    : No
  Battery Replacement required            : No
  Remaining Capacity Low                  : No
  Periodic Learn Required                 : No
  Transparent Learn                       : No
  No space to cache offload               : No
  Pack is about to fail & should be replaced : No
  Cache Offload premium feature required  : No
  Module microcode update required        : No
 
GasGuageStatus:
  Fully Discharged        : No
  Fully Charged           : No
  Discharging             : No
  Initialized             : No
  Remaining Time Alarm    : No
  Remaining Capacity Alarm: No
  Discharge Terminated    : No
  Over Temperature        : No
  Charging Terminated     : No
  Over Charged            : No
 
  Pack energy             : 0 J
  Capacitance             : 0
  Remaining reserve space : 156
 
 
Exit Code: 0x00

5. 배터리가 0V를 보고하는지도 확인합니다.

CmdTool2 -AdpBbuCmd -GetBbuDesignInfo -a0

BBU Design Info for Adapter: 0
 
Date of Manufacture: 00/00, 0000
Design Capacity: 0 J
Design Voltage: 0 mV
Serial Number: 0
Manufacture Name:
Device Name:
Device Chemistry:
Battery FRU: N/A
TMM FRU: N/A
Module Version:
 
Transparent Learn = 1
App Data = 0
 
Exit Code: 0x00

CmdTool2 -AdpBbuCmd -GetBbuProperties -a0

BBU Properties for Adapter: 0
 
Auto Learn Period: 2419200 Sec
Next Learn time: 0 Sec
Learn Delay Interval:0 Hours
Auto-Learn Mode: Enabled
 
Exit Code: 0x00

6. 위의 조건이 일치하는 경우 위의 출력을 제공하는 서비스 요청을 생성하여 노드 교체가 필요한지 확인합니다.
7. 위의 기준을 충족하지 않고 배터리가 예상대로 작동하는 경우 추가 조치가 필요하지 않습니다.