ECS: xDoctor: RAP102: NIC performance issue detected

Summary: xDoctor: RAP102: Network Interface Card (NIC) performance issue detected

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Symptoms

xDoctor reports this issue as RAP102:

Timestamp    = 2019-10-22_141537
    Category = Network
    Source   = lspci
    Severity = ERROR
    Node     = 169.254.120.1
    Message  = NIC Performance issue detected
    Extra    = [{'device': '8086:10fb', 'slot': '04:00.0', 'link_status': 4, 'link_capacity': 8}]
    RAP      = RAP102
    Solution = 538091

Cause

Network interfaces have failed to use the full capability of the cards due to a hardware failure.

Resolution

Open a service request with Dell technical support and reference this KB article.

Affected Products

ECS Appliance

Products

ECS Appliance, ECS Appliance Gen 1, ECS Appliance Gen 2, ECS Appliance Gen 3
Article Properties
Article Number: 000069601
Article Type: Solution
Last Modified: 14 Oct 2025
Version:  4
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